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They are very fast to help when you have any problem. They have an active chat 7/7 it's very nice !
Learning PageFly is pretty simple and their customer service is amazing! Thx Dan and Sani for helping me! I really appreciate your time and expertise.
It has been a pleasure serving you and supplying you with a delightful experience. PageFly is committed to providing our customers with only the highest quality delivered through dedicated customer service. And we hope that we can have the pleasure of providing PageFly for you in the forthcoming years.
PageFly | Kate - Customer Success Manager
This app was a bit confusing at first but I was able to chat with Emad and Angel through the PageFly support chatroom and they were able to solve my issues. I appreciate the excellent customer service that they provided.
We are so happy to hear your feedback when you use PageFly. We really value your opinion and this means the world to us and to our team.
Regarding your feedback that you felt confused initially, I agree with you. We know that when first starting using PageFly, it can make you feel confused, and as you mentioned in the review.
We are trying every day to make PageFly better and better to meet your needs.
If you have any questions, feel free to drop messages in the Live chat so we can assist you.
PageFly | Kate - Customer Success Manager
PAGEFLY support is the best! They have a 24 hours chat support and all of the representatives are very helpful and accomodating! The app itself is very easy to use and PLUS factor are the people behind the app who are always available and willing to help out!
We are so happy when reading your feedback on the App Store because it really means the whole world to us.
PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our team is also trying so hard to improve PageFly to bring you a useful tool and give you more satisfaction.
Feel free to let us know if you have any further questions.
PageFly | Kate - Customer Success Manager
Touriq who helped me fix issues was good. Good customer support. App is easy to use so far, though it has it's challenges.
Happy New Year!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
PageFly | Kate - Customer Success Manager
This is an extremely solid app! I've definitely got our money's worth out of this. One con though, is that your elements (e.g. a paragraph), can be nested within multiple "parent" elements like columns and rows. The service provided here really is fantastic, and they've helped out a lot over the duration of my website development. The default styling settings on columns/rows can sometimes override all the styling settings of the paragraphs and other elements within it, which can be very frustating. All in all, it's still quite fantastic.
Thank you so much for leaving us a review, we are so grateful for that.
We took all your recommendations and suggestions into consideration and we will have a careful discussion with our Dev team to improve our app better.
We are here anytime you need us so please feel free to discover PageFly and let us know if you have any questions or need any assistance.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
Good app with excellent support. The app could be a little more user-friendly while designing pages. Would have given 5 stars otherwise.
Thank you so much for the generous review. It means a lot to me and our team at PageFly. We will try our best to improve our app better as you expect.
Please don't hesitate to drop us a message any time you need help, we will support you anytime you need us.
Kate - PageFly Customer Success Department
Amazing customer service I have always been thoroughly helped with all issues I've encountered! Would like the user experience to be improved.
Thank you so much for such a detailed review to PageFly. We are so glad that our support team could help you to solve all issues.
Regarding the issue that you mentioned in the review, thank you so much for your recommendation, we are trying our best to improve PageFly better and better to improve user experience and reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Great support, it enables Shopify's shopping experience in your design. Looking forward to more integrations with other apps!
Thank you so much for your feedback on PageFly. Thanks to your detailed feedback, we can know how we are doing and what we need to improve.
We will try to improve our app and support better and better to serve you.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
Fast and efficient support, really great support. The construction of the landing pages is good but I fell that is necessary a new interface to the end user, need to be more easy to create the pages, to make a beatiful design and more intuite.
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager