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This app gets the job done by getting information to customers. However, I wish that it was more user friendly for people who don't know code. I use wix for another site and like how freeing it is to drag text, pictures, etc. anywhere without having to be so structured.
Hi there,
In the first few words, I would like to thank your honest feedback to PageFly.
We know that when first starting using our app, it’s can make you feel befuddled, and as you mentioned in the review, it's not friendly for users who don’t know much about code.
We do appreciate your feedback and all of the PageFly team is trying hard day by day to optimize the user’s experience as much as possible.
Besides this, if you need any further assistance, feel free to contact us via the Live chat so we can support you.
Have a nice day!
Kate - Customer Success Manager at PageFly
A very good app to use
Sono molto soddisfatto di questa app, abbastanza facile da usare, ottimo anche il piano free che permette di fare uno store semplice ed inoltre molto veloce ed ottimo anche il customer service. Unica cosa migliorabile è sicuramente l'interfaccia, dove alcune funzioni di spostamento delle sezioni sono un pò più laboriose.
We are so happy when we receive your review on the app store, it means the whole world to all of us.
Our Support team is always willing to help you whenever you need, and your satisfaction is what we always try to bring. And we are so happy that we could be able to help you with your issues.
Regarding the feedback about the user interface, I will be working with my team to improve it and make PageFly more user-friendly and easy to use.
Let us know if you have any questions or need our assistance.
PageFly | Kate - Customer Success Manager
This app has been great so far and so has the support team. I am still on the trial which is the reason for the 4 star, but it has been great so far and the support team is quick and helpful
Great app and fast responsive team :)
Great app for designing websites with Shopify, it gives you a lot more customisation than standard Shopify themes. There was recently a big update that has made some things better, but messed up a lot of things on the website too. The support staff have been brilliant in assisting with the issues. I am impressed with the level of support I've received from Pagefly Support Team.
Thank you for leaving us feedback on the App Store, we really appreciate your feedback. Your feedback means a lot to us.
With the new version released, there are many bugs even we tried to test before. Thank you for your time with us and we appreciate your feedback for our new version.
We will try our best to fix all bugs as well as improve your app.
Please do not hesitate to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
The support team fixed my issue, but I needed to explain it 3 times to 3 different support guys before they understood the problem. If they had gotten it the first time, the 5 out of 5 stars.
Servico al cliente excelente, amables, resolvieron todas mis dudas. Fui asistida de manera eficiente y rapida. Respondieron mis preguntas con fotos, videos y enlaces de como hacerlo.
Muchas gracias por sus comentarios sobre PageFly. Gracias a sus comentarios detallados, podemos saber cómo lo estamos haciendo y qué debemos mejorar.
Intentaremos mejorar nuestra aplicación y dar soporte cada vez mejor para servirle.
Por favor, no dude en hacérnoslo saber si tiene alguna pregunta o necesita ayuda. ¡Te deseo la mejor de las suertes!
PageFly | Kate - Gerente de Éxito del Cliente
Good Support, doing their best to help you out to solve your problem. wishing that their support stay like this or get better in some technical aspects.
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate to get back in touch if you ever need any further assistance. We will improve ourselves to serve you better!
All the best!
Kate | PageFly Customer Success Manager
Great app to use when the templates you have are just not enough. Personable customer service is the icing on the cake. I would recommend to anyone using Shopify for their online store. great