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This is a very helpful tool to create customized product pages. Support is quick, very friendly and helpful! I didn't give 5 stars only because I have the feeling, the editor could be a bit more intuitive and there are some discrepancies in how elements are displayed there and how they look on the final page. But overall it's a pretty solid app and interface :)
Thank you so much for your thoughtful and detailed review. This is really incredibly helpful for us when we receive the feedback of your experience with PageFly.
And I want to let you know we’ve just taken the good and bad things that you mentioned in your review to heart and we will absolutely try to optimize all.
Thank you for taking the time to share your experience with us.
We are always willing to assist you anytime you need us.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Some of the terms and objects used were unusual to me therefore, I find it a bit difficult to navigate but I am gradually getting the hang of it.
On behalf of the PageFly Team, thank you so much for leaving us a review of your experience with PageFly.
I feel happy that our support team could assist you. We will improve our app to make it better and better.
Please let us know if you need any help.
Kate - PageFly Customer Success Manager
The customer service at page fly is Excellent. Even during these current times (Covid19) the online team have always been on hand to help (almost immediately) with any issues.
That said I have had to contact them a few times with several issues relating to my store. I'm primarily using the app to act as a landing page to build my mailing list before my website goes live and have encounter a few issues along the way. From the integration form not performing properly with the input fields not displaying correctly, to leads being re-directed to a second sign up page after initially inputting their details on the landing page. The most recent issue was not being able to disable the landing page so that my store could be made live to customers. With this said because the customer service was so good all these issues were dealt with in a swift and timely manner. I think this app could be made more beginner friendly as I'm sure the issues I had could easily be solved by someone with more technical "know how" but a beginner like myself would struggle.
great service overall
Thank you very much for taking the time to share your thoughts with us!
It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate to get back in touch if you ever need any further assistance. We will improve ourselves to serve you better!
All the best!
Kate | PageFly Customer Success Manager
I hope their is a one time yearly payment for this app. Also, If you can partner with more addons in shopify the better. I appreciate the responsivess of your customer service team. During the project, they did not fail to support me.
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
We will try our best to partner with more addons as you mentioned in your review.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat if you need any assistance.
PageFly | Kate - Customer Success Manager
I was introduced to Shopify by necessity. I'm really not a big fan TBH. You can't update themes like Wordpress without rebuilding (so said my theme builder). It's expensive with all the apps etc. and their customer support is friendly but ineffectual for my needs. I took over this site from a previous webmaster who made a mess of things. I had to find a bolt-on solution that made sense as the theme interface and capabilities were limited. In comes in Pagefly. It had the best reviews and was pretty intuitive. I built the first page with the free version to see how I'd like it. I was able to get a complex page done to my client's liking in a platform I was not familiar with. We purchased the plugin and continued on. I generally like the app and was able to dig in pretty quickly. It translates great on mobile. The customer service is quick and pleasant. My general criticisms are as follows (and honestly there could be workarounds that I'm a unfamiliar with, so take this with a grain of salt): 1. I wish I could organize the media library. It quickly becomes a confusing image dump after a bit. Maybe create an add a folder option 2. Saving sections does not mean they are global. You still have to edit one at a time if anything changes. 3. I've used up my allotted 30 Regular pages and need more. If I save as a collections or product page, I don't have the freedom to change the permalink, so it defaults to a Shopify page that I don't want. I'd like to be able to pick and choose between how many page types I want within the plan. To upgrade would be an unacceptable jump in expense for my client. 4. The interface gets buggy after extended use. It can get slow and glitchy or stuck when working down below the fold to where I can't properly edit the section. When this happens, I have to scroll up and click the top section to reset the editor. This is a real time suck. I'm a designer first and a web builder second, so I say this with that caveat in mind. Overall the app is helpful and certainly better than what Shopify offers. I hope they continue to improve and make the user experience something more like an Elementor, which performs almost like an Adobe product.
Thank you so much for your feedback, it’s really detailed and helpful for us. I spent a lot of time reading and noting down all feedback you mentioned in your review from the Image Manager and the app interface.
All your recommendations and suggestions were noted down and our team will take the time to review them to improve our app.
Regarding the saved sections, we did update and they are now the global sections and you can use them everywhere. More detail here: https://help.pagefly.io/manual/saved-section-global-section/
In your review, you also mentioned the pricing plan, we also updated our pricing plan that calculates on slots. You can read more here: https://pagefly.io/blogs/shopify/pagefly-new-pricing-plans
We really appreciate your feedback and we are so happy to receive more and more to make PageFly better.
Thank you for your trust!
PageFly | Kate - Customer Success Manager
app is very nice and their staffs members too
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
I'm not good at English, but I asked questions using translation tools. He checked the situation very carefully and solved my problem. It was a very good response. If you want to raise the problem of the tool, I feel that you should implement the function that leads to the improvement of page speed. After page customization, you need to take action to improve page speed, which is a daunting task. Also, I think we can have more templates.
However, I love PageFly!
On behalf of the PageFly team, I would like to thank you for your feedback.
We do appreciate that you take your time to share your feedback using PageFly. We do appreciate your kind words.
Regarding the page speed, PageFly provides the Lazyload function to help to improve the page loading. Normally, PageFly doesn’t affect much on the page loading time of a store but we will try harder to improve PageFly better in the future.
Don’t hesitate to let us know if you have any questions.
PageFly | Kate - Customer Success Manager
It is a great app to build your landing pages. some features could be a bit more intuitive, but the support is always there to help quickly.
I will surely continue using it
On behalf of the PageFly Team, thank you so much for leaving us feedback.
And I am so happy that you choose and use PageFly.
We know that PageFly can be complicated or some features are intuitive so we are trying day and night to improve it and make it more friendly.
We would be so grateful if we can receive any recommendations or feedback from you so that we can improve PageFly as well as our support quality.
Please feel free to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
I love it. Easy to use and if you have any problems the support they offer is great. Working with Shopify more would be great as some features don’t look right when you use them. For example having to have a description for your product then a decent gap until pagefly page. Overall excellent. Keep it up Pagefly Team
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice for building your store.
Thanks for your detailed review, we know how we are doing and what we need to improve.
We are trying to improve PageFly better and better every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager