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App is not very user friendly but I was lucky to have Paula, Customer Support agent to help me out. She was patient, professional and very nice. Five stars for Paula and 4 stars for the app.
Thank you so much for your feedback on PageFly. Thanks to your feedback, we can know how we are doing and what we need to improve. We will try our best to improve our app and support to serve you better.
Please don't hesitate to let us know if you have any questions or need help. I wish you the best of luck!
PageFly | Kate - Customer Success Manager
Great app, amazing support.
Really has helped us a lot. The free version is also great.
The support team are always available and knowledgeable about the product.
Thank you so much for your detailed review and your time with us. Customer satisfaction is our main priority and we are ecstatic that we met that mark.
Our whole team has been trying day and night to improve PageFly and make it better day by day.
We are always happy to be able to help you, so if you need help, just let us know by dropping messages in the Live chat.
PageFly | Kate - Customer Success Manager
very good customer service, i gave 4 stars becuase sometimes the app would just stop working and then i would have to exit and do everything again if i didnt save
I used this app to create product pages for my new shopify store and it takes some getting used it but with patience and watching the tutorials a few times, you will create very good looking product pages with this app
Thanks very much for your great feedback. We are so happy that PageFly can help you to build pages.
Our whole PageFly team has been trying our best to create more functions to meet your need.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
Kate - Customer Success Manager at PageFly
Algumas configurações de layout são confusas de início, mas o pessoal de atendimento no chat são ágeis e gentis, sempre resolvendo as questões.
for me pagefly is a tool par excellence in the design of web pages. Rather with an intuitive interface, far from the complications of certain page design tools, you can easily take it in hand and create incredible things from it. for me it is one of the best and I use it every time I have to create a home page on Shopify. well done!
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better. We also have plans to create more templates to meet customer's needs.
If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you.
PageFly | Kate - Customer Success Manager
The app is great, I just wish there was an easier way to edit the mobile version, as it doesn't always match the editing of the other devises. Customer service is great!
We are so happy when we read your feedback us. Our top mission is to provide the best experiences for customers and we are so happy that we could be able to support you.
We know that sometimes when using PageFly, there will be some issues, but we will try our best to fix and avoid the same issues in the future.
Please do not hesitate to contact us via Live chat whenever you have any questions. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Customer service is great, patient. I took away 1 star because the YouTube video instructions are awful, unhelpful.
muy buena y sin importar el plan en el que estés te contestan rápido con toda la disposición de ayudarte
I used this app and find better to use being time saving and less effort. Some issues I faced were about the template updation and real preview and pulishing it to the store as I was in trouble for once or twice.
The team should solve issues like mentioned if be from their and.
But what I liked the most is Support. They are quick and feels like your problem is just solved in no time.
We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
What you mentioned in the review, I can understand because sometimes, the preview cannot reflect the live view. This is based on different factors that in each case, we need to check it specifically.
And our template team is trying to update the best templates to meet all customer’s needs so please stay with us.
Please do not hesitate to contact us if you have any recommendations or issues, we are always happy to help you.
PageFly | Kate - Customer Success Manager