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Awesome, Tam is great, immediate assistance with an issue i had with the page
We are thrilled to receive your 5-star review highlighting our support team. It's gratifying to know that our efforts have made a positive impact on your experience. We strive to provide exceptional service, and your feedback reinforces our commitment.
Should you need any further assistance or have suggestions, feel free to contact us anytime.
Tam - PageFly Team
Bästa support löste problem snabbt och över min förväntan, kan starkt rekommendera PageFly
Zee from the customer support team was very helpful! Good support.
Hi Brage Grande,
It's Zee from PageFly support team and I'm very grateful for your amazing review about my support. It really means a lot to me and my team.
If you need help, feel free to reach out to us anytime.
Best,
Zee | PageFly Team
Had a very rude agent today when I saw that the UI for PageFly was broken yet again. There's no way for me post a screenshot, but the User Interface has broken 3 times where the titles of commands, features all show Database Titles with underscores all over the place.
Not sure how they can control this, but I have 3 sites that use PageFly and when you have a support agent insulting you while you're trying to make your site better is not an asset to PageFly.
Dear AmericanArtDecor.com representatives,
On behalf of the PageFly Team, I would like to send you the deepest apology for any inconvenience and issue you had with our app and support team.
Right after the issue happened, our Technical Support Leader checked the issue with our System team and fixed it - we are truly happy that you gave us that chance to solve the issue for you.
Regarding the support performance, this is a big lesson for us. I make sure there will be a penalty for the support operator and we will continue improving our support training to ensure the whole support team have a good skills in support customers like you.
We really appreciate your honest feedback here and really hope to have another chance to get back your trust as you are so important to us. There is nothing more important than getting back your satisfaction.
We have followed up to you but we haven’t heard back from you yet. As a manager, I felt sad about our team's performance and we take responsibility for this issue from our app and support.
We want to do everything we can to make things right.
We value your business with PageFly, and we are committed to providing you with the best possible service.
We already contacted you and we hope to hear from you soon.
I will be looking forward to hearing back from you
Best regards,
PageFly | Cookie - Customer Satisfaction Manager
If you are looking to elevate your store‘s appearance with beautiful templates and sections, pagefly is great! The support agents are very good. Today I had Usman helping me and he did everything possible to assist me with one and each inquiry. He even recommended a video where he was explaining every step with audio. Really easy to understand!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Saeed - PageFly Team
The support staff Aasim helped me fix my site and was very professional. He recorded everything and sent me different tutorials. Great Guy!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Aasim - PageFly Team
Very good support always there when i have questions
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Rasheed - PageFly Team
Great experience. Customer service is wonderful.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Saeed - PageFly Team
They are doing an awesome job. The tools are great and quick to build on.
I just wish that they would add support for Shopify's native filters and search tools too! But a great experience overall. Pretty much indispensable.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Cookie - PageFly Team
Excellent live support. Way to go, PageFly!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Usman - PageFly Team