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I had a huge issue on my page and it was unsolvable to me, i spoke with Sami and this guy deserve a medal, he take time and check many issues to get my work back like it was,things he had done like a boss !!
Sami, or not if it's a nickname, if you recognize yourself, you're dope!
The customer service is excellent, responds instantly and is very friendly, she takes time to understand my problem, you should give Cookie a raise.
Thank you Mark for your amazing review! I am truly happy to be able to assist you with the issue. Your satisfaction is our mission.
If you have any questions or concerns, please do not hesitate to let us know. Have a great day!
Cookie - PageFly Team
Very interesting and easy friendly page builder you can tailor specific collection and product pages
My developer used this app for many pages on my site.
When I had an issue (and developer was unavailable).. they were quick to help me resolve it!
I love this app! It helped us creating the category and product pages we always wanted! There have been a few head bumps along the way, but the reason is more our lack of css knowledge. Luckily for us the pagefly support team are always ready and eager to help us with first-class support! Especially Nathan has been really helpful and solved all our questions in minutes. Thank you for this great app!
Hey there,
Thank you for your detailed feedback. It's really a huge encouragement and motivation.
We'll try our best to deliver the best service possible.
Have a nice day buddy!
Nathan - PageFly Team
I love all of the templates and options PageFly gives me - especially how seamlessly it works with Shopify. Their online chat/help feature is amazing. I worked with Paula and she found fixes to all of my questions - and by allowing her access, she did it for me!
Thank you so much for your generous review. We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for an amazing customer like you.
If there's anything else we can do to help, please let us know.
Wishing you health, luck, and success!
PageFly | Kate - Customer Success Manager
I’ve had the app installed on Shopify for months and it just does not load. Not in the Shopify app, not logged in in the Shopify website. Just a blank white screen that says “please wait”.
Customer support has been less than helpful and none of their suggestions have worked.
Hi, I am reaching out regarding the review you gave us.
Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified. I would like to apologize for the issues you encountered while using PageFly.
We have tried to contact you with the hope to fix the issue for you but we haven’t received any response from you yet.
It is our responsibility to investigate and resolve any problems that arise. Our Development team did fix the Please wait issue so I hope that you can give us a second chance to check our PageFly app again.
I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.
We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.
Best regards,
PageFly | Kate - Customer Success Manager
PageFly has has been a game changer! Not only is the app extremely flexible, easy to use and powerful, the customer service is top notch. They are there to help you (any time of day) with whatever you may need. Thank you for providing a solution for us non-coders out there!
Hi Stacey,
Thank you so much for your generous review, it really motivates us to work hard and efficiently for our every customer :) Please do not hesitate to contact us, we are 24/7 available to help you.
Touqir | PageFly Team
A product is really just as good as the support you receive when you run into any issues. Tyler was simply amazing in providing quality support. Resolved the issue before I could blink. Thanks so much!
Thank you so much for your kind words, it’s a great motivation for me and our team to keep improving ourselves!
It is our pleasure to assist you. Please don't hesitate to reach out whenever you have any concerns.
Have a nice day!
Tyler - PageFly Team
It's easy to create beautiful, functional pages for exactly what we need! Page Fly is user-friendly and I can get the pages looking exactly how I want them. Every time that I needed support, the staff have been prompt and very helpful to fix or help with my issue.
Thank you so much for taking the time to share your experience at PageFly.
Your feedback is the most meaningful gift for our every working-hard day effort to provide better products and service to our beloved customers, like you.
Nora - PageFly Team