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Leagues ahead of Shopify's native page builder, but does leave much to be desired. Limited access to coding necessitates a lot of awkward workarounds and a bit of tedium. Everything I've needed to do has worked with some tinkering, but that code has got to be some ugly! Customer support is really great, prompt and helpful.
Thanks very much for your balanced and fair review for PageFly.
We are so happy that we were able to help you to solve your problems. Your feedback really means a lot to our PageFly team.
If you have any further questions, please let us know via the Live chat. We are always happy to assist you.
PageFly | Kate - Customer Success Manager
Pagefly is a bit complicated to use at first, but once you get the hang of it, it is super powerful. the support is good, although they are usually available late in the day in US time, and a bit slower to respond during the day. However, they generally resolve my issues within 24 hours and we haven't had any major complaints. Looking forward to growing our business with PageFly!
Thanks for your Awesome words, we are working to improve our response rate for all the timezones, hope we will be able to provide much faster support day today! please do reach us anytime we're ready to help right away! :)
Shagar - PageFly Team
Very easy to use and edit pages for different devices, great support team, quick to reply and send solutions!
Thank you so much for your generous review. We're happy you had a fantastic time with us!
If there's anything else we can do to help, please let us know.
Orange - PageFly Customer Success Department
*edited* 2 years later, I cannot recommend against using this platform enough. I needed to remove the app, and it bricked my site. I was then passed around numerous different support reps who ALL insisted I do things that had no relation to my ticket at all. Even had one tell me "we do not support custom code".
The only request I made was "please remove all instances of pagefly from my site (THE UNINSTALL option doesn't even come remotely close to doing this). If you are lucky enough to find the video on uninstalling, before you know clicking the uninstall button (because why would you think a button called uninstall would actually do what it's named to do), YOU MIGHT fare slightly better.
Absolute nightmare of a product, it used to be bullet proof and customer service use to be outstanding.
PageFly provides an UNPARALLELED level of customer service, even with their free version (which is powerful beyond my wildest needs). I 1000000% recommend this add on/app for anyone looking for something well beyond the built in page offerings of shopify.
Thank you for giving us the chance to assist you and thank you again for sharing your thoughts, experience using PageFly and PageFly support. I am Glad to know that you are enjoying using our app.
Your words provide us Huge encouragement to provide the best Customer Support You will ever see.
Feel free to get back to us if you have any questions.
Max - PageFly team
Amazing live supporters. Easy to use and navigate. Highly recommend since it's free and comes with full support.
Thank you for the loving words you've shared. This motivates us to continue providing the best experience possible for you and helps others understand how the PageFly team can make their eCommerce life easier.
Touqir - PageFly Team
App has been pretty good, but this review has more to do with their support! They're extremely fast and helpful at any hour of the day!
Thank you so much for sharing your thoughts about our app. Rest assured that we will keep on improving our services for our valued users like you.
Randy | PageFly Team
I had an extremely hard time accessing the homepage to edit my site because I had cleared my browser, and it decided not to allow me to log in. After contacting Shopify and Page Fly twice, I finally got put in contact with someone determined to help me. Ellie was great. Even though I was frustrated, she was determined to find the solution. She took the time to find the answer instead of giving me some troubleshooting nonsense as others did. I am extremely satisfied with this service, and if I could give her a personal 5-star review, I would!
Thanks for sharing your review with me and my team and this made our day!
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
Let us know if you have any questions or need help.
Ellie - PageFly Team
Thanks to Anne and PageFly dev team. They helped me custom code my page and give me the best solution. Best service ever, thanks again.
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you! 💪
Have a wonderful day, and take care!
Anne | PageFly Team
amazing customer service and perfect app !!!
Rock-solid support & Solutions. Nathan and Salem are tearing it up over there. Like, Machetes and Coconuts, Game-Meats, Living by the Sea, etc...
Cheers Lads!