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The customer service at page fly is Excellent. Even during these current times (Covid19) the online team have always been on hand to help (almost immediately) with any issues.
That said I have had to contact them a few times with several issues relating to my store. I'm primarily using the app to act as a landing page to build my mailing list before my website goes live and have encounter a few issues along the way. From the integration form not performing properly with the input fields not displaying correctly, to leads being re-directed to a second sign up page after initially inputting their details on the landing page. The most recent issue was not being able to disable the landing page so that my store could be made live to customers. With this said because the customer service was so good all these issues were dealt with in a swift and timely manner. I think this app could be made more beginner friendly as I'm sure the issues I had could easily be solved by someone with more technical "know how" but a beginner like myself would struggle.
I was helped by an insightful and fast team that understands and finds the most suitable solutions, gives links for personalized video tutorials, apparently you can be advised by the same person which avoids repeating your problem to several different people #Gabriel10/10 ;)
Thank you so much for the kind words, Shirley! It really is a pleasure that we have you as our customer and I'm glad that we can help you achieve your needs!
Please, feel free to contact us whenever you need help!
Gabriel - PageFly Team
First - Great support
Second - The app isn't difficult to use after you go through it for a few minutes
Third - Great support.
Thank you for your generous review. Please feel free to get back to us if you need any help with the app. We'll be delighted to help you anytime.
Randy - PageFly Team
Great company. Took some time to learn but they are very kind and helpful. Working with Touqir was fantastic.
Thank you so much for your generous review. We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for an amazing customer like you.
If there's anything else we can do to help, please let us know.
PageFly | Kate - Customer Success Manager
I want to give Touqir a "SHOUTOUT" for taking the time to assist me on both occasion with helping me post my landing page and maneuver PageFly.
Hi Lola,
Thanks for your review. It is our pleasure to ensure that PageFly meets your expectations. Please feel free to contact us should you have any further questions.
Once again, thank you.
Touqir | PageFly Team
Online support is literally the best I have came across. Always someone to talk to if there is any issues.
Thanks !
Great App and the customer service is excellent helping you to fix any trouble
also the price is good
Thanks for your positive review, please feel free to reach us for any query or issues.
Shagar - PageFly Team
Great support :) I enjoyed using this app, You can achieve much more since you can design as much as you want.
Thanks for the kind words.
Your feedback means a lot to us and we will do our best to deserve your trust.
Please don't hesitate to contact us anytime if you need any more help.
Salem- PageFly Team
Intuitive web design app. Has helped me plenty. Will recommend.
Very easy to update your page from the original shopify editor and create a very professional webpage that can create a high conversion product. The customer is also quick and efficient. Highly recommend using the app for changing 1 page to test and see whether its for you, you wont be disappointed,
Hi Javeria,
Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
It really motivates us to give our best to our customers when they need our help.
Touqir - PageFly Team