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Great app if you want to build custom pages, but the best thing is the customer support: they reply in minutes and always solve your issues
Thank you so much for your honest feedback on our PageFly app and customer support quality. We really appreciate it and will try our best to improve it better every day!
Cheers,
Candy | PageFly Team
UPDATE:
i had an issue with my app where i built my product page but then everything was gone, luckily i made a copy before i lost the work, what amaze me is the support, they kept on insisting to fix the problem, and they were so nice about it
the support is great.
Thank you so much for your generous review. In a world full of choices, we thank you for choosing and putting your faith in us. Hope to see a more glorious future ahead of us. If there is anything more for which you may require our assistance, don’t hesitate to contact us.
It is our fortune for getting you as our customer.
PageFly | Kate - Customer Success Manager
The level of customer service is so good, I wonder if it's sustainable. I thought I just got lucky with the first reps that helped me, but they have all been over the top amazing. Honestly, it's the only reason I use this app.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and what we need to improve PageFly as well as the service that we provide.
With PageFly, customer satisfaction is always our number one priority and we always strive to get this.
I truly understand that while using PageFly, you could face some problems. Our app is still developed and we are creating more features so it’s inevitable to have some issues occurring. That’s the reason why our whole team is always trying to improve PageFly to make it easy to use and more friendly.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
Really great customer service. All most solved all my problems. Highly recommend to anyone who want to create a page without coding.
Thank you so much for your nice feedback, it really made my day. We will do better to improve our app to make it easy for you to use and bring more powerful features.
Please don't hesitate to let us know if you need any assistance. I and our team are always here for you.
Mika - PageFly Team
This app has been essential in the development of our store. It's enabled us to quickly create great looking and functioning landing pages. We have had the odd issue which needed some customisations to be implemented, but luckily the support have been amazing! They are fast and get things done immediately. Super impressed with PageFly and highly recommend it for all your landing page needs.
Hi Sarah,
Thanks for taking the time to share your feedback with us. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations!
If there's anything else we can do to help, please let us know!
Emad - PageFly Team
I've had some troubles making my design, not because of the apps limitations, but because of my technical skills. Whenever I've had questions, its taken me 5 min tops to get help. The staff is amazing, and now that I've gotten to know to possibilities of PageFly, I must say that I am very satisfied! :)
App solves all the issues and support is absolutely stellar. Always available via chat to jump in and help you with any design problems.
Thank you so much for spending time giving us such generous feedback. It means a lot for us to have you here and your business with PageFly is so much appreciated.
We are here 24/7 if you need any help. Please don't hesitate to reach out <3
Angel - PageFly team
There are a dozen decent page builders but Pagefly support is in a league of it's own. Near immediate responses, no matter the time. Friendly staff that utilizes screenshots. The support UI is great. Anytime I need assistance they find a solution quickly every time.
I would like to amend my review of pagefly. Every support related interaction has been positive, however their customer service related people offer you a free month in exchange for a video review and send unwanted, unsolicited responses even after being explicitly asked to NOT REPLY to me when I am voicing an opinion.
Technical/Support staff 5/5
Customer service staff 1/5
Overall review 3/5
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves.
I’m so glad that we are able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Have a nice day!
Liam | PageFly Team
It just takes away the learning curve of learning liquid and makes the shopify experience a lot more smoother
Hi there,
Thank you so much for your generous review. Your words have made my day!
Rest assured that we will keep on improving our services for valued PageFly users like you. If you have any questions, please feel free to reach out to us via Live Chat support, we're always available to assist you.
Have a great day and take care!
Hazel | PageFly Team
easy to understand and very useful!! a great app manage by great people. they are just amazing!!!!!!
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Lin | PageFly Team