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They are always supportive to my problems! I use pagefly to customise my product page and add components that i cannot find in shopify. Sometimes there are problem with the page but with the help of the 24/7 support i was able to solve everything.
My heartfelt thanks for your review. Your feedback means a lot to us and we will do our best to deserve your trust.
We have been continuously striving, to improve the quality of product and services, bringing practical values to return for your trust.
Please don't hesitate to contact us anytime if you need any more help. We are always here for you whenever you need us.
Best regards,
PageFly | Kate - Customer Success Manager
It's good, but it lacks certain things to improve.
Hi, I am glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, we really value customer's feedback to improve our app and support better. Rest assured that all of your feedback is noted for the whole team to learn.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
PageFly | Kate - Customer Success Manager
PageFly solves the very unfriendly typesetting problem of shopify. PageFly is already very easy to use. If it can be more free, it will be perfect.
Thank you so much for such a great review to PageFly. Your review is really incredible for us.
Your feedback really means a lot to our PageFly team because we always try to make customers satisfied by improving PageFly day by day. We really appreciate it if you could share with us any further recommendations.
Regarding the content you mentioned later, PageFly do have a Free plan and on the Free plan, you can still use all elements, functions, and features, please help me to check more here https://help.pagefly.io/manual/pricing-plans/
Please feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
I was not convinced by the app, but the service customer is on point. Lam from the customer service help me to fix the issue that I have. Thank you a lot
On behalf of the PageFly Team, thank you for your feedback for your experience with PageFly.
This is a motivation for us to improve our app better to make it easy to use and more useful for you.
Please let us know if you have any questions or need help.
Have a great day!
PageFly | Kate - Customer Success Manager
ótimo app, muito facil de mexer, e o atendimento é simplesmente sensacional.. em especial ao TOUQIR e a PAULA que são fora da curva me ajudaram muito na montagem da minha pagina.
I really like the template I found for a homepage. But after I published it, the shopping cart didn't work. I chatted and gave the representative permission to login in. He sent me a short video of his screen and showed me what I needed to do to fix it. I fixed it in 15 seconds. Great support experience.
We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
Regarding the issue you mentioned in your review, it's a theme conflict because each theme has its own working mechanism so sometimes it causes the theme conflict. We are always trying our best to improve this to work more smoothly.
We really appreciate it if you have any further recommendations for us.
PageFly | Kate - Customer Success Manager
This is a really great app. I had to deal with a few bugs but support is fast and friendly... They will, help resolve any issues that arise. :-)
Initially I installed and then right away deleted it because I felt it was too hard to use. But then later I gave it another try and did struggle to figure out their features in the beginning. However, I'll say PageFly is probably the most comprehensive page building app that you can work especially when you have many external apps and you need lots of customization. It is not very user-friendly like many others have mentioned. But it is powerful. I'll also have to shout out to PageFly customer service team. They have been helpful and solved several technical problems for me. The only complaint I have is I wish they will have an upgrade plan with only product page templates at the same price as Silver plan as I actually don't need any other pages other than product pages.
Hi GIN-JA,
On behalf of the PageFly team, I want to say thank you for your review. Your feedback is really specific and detailed.
However, you are mentioning the limitation of creating product pages, I really appreciate it and I save your feedback to discuss more with my team.
In the meantime, if you have any questions or need help, we are always willing to help you. Please do not hesitate to contact us via Live chat.
Have a wonderful day, and stay safe!
Kate | Customer Success Manager at PageFly
The customer service is very attentive and you get answers in the form of videos, which I like a lot since i tried another well-known app, i think this one is the best software on the market. however, it is also expandable, for example it is very annoying that you have to edit all views (mobile/laptop...) one by one.
On behalf of the PageFly team, I would like to thank you a lot for your feedback. We really appreciate your feedback. Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
Regarding the suggestions that you mentioned in your review, we do understand that editing one by one on each device can make you feel annoyed but for many cases, to make the page responsive on all devices, therefore it’s important to set up on each device. But we will try hard to optimize the process.
And we truly appreciate your trust in us and look forward to working with you more in the future.
Please do not hesitate to contact us via the Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager
Vian from the support desk was one of the most patient and helpful people I have dealt with while I try to set up my Shopify Store. This app has incredible features and loads of options to customize things just how you want them!