Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 31 mei 2019

AMAZING customer service! For real. Super helpful and quick to lend a hand. Nice and thorough and always there when you need them.

SJC Custom Drums
Verenigde Staten
Meer dan een jaar gebruiken de app
19 februari 2021

Very Easy to use and good support response times. We recommend it totally if you want to customize how your pages look.

SAYE
Spanje
Meer dan een jaar gebruiken de app
PageFly heeft geantwoord 22 februari 2021

Thank you so much for your amazing feedback. I am ecstatic that you are satisfied with using our app and support service. Should you need any assistance, please feel free to drop us a message in the LiveChat, we are always here to support you. Wish you all the best!

Best regards,
Sun- PageFly Team

14 februari 2019

An amazing app with outstanding features. I got stuck in a trouble, I reached out to help. The team is very supportive and kind. They understood my issue and fixed it in no time.
thumbs up for that!

Zarsah Naturals
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
5 september 2018

App is pretty good. It was a little tedious to have to fix the page for every version (laptop, tablet, mobile) but the customer support team provided excellent service. They walked me through some issues but most importantly they fixed them in a timely matter. Big thanks to Sami and Touqir!

ADHEMP
Verenigde Staten
Meer dan een jaar gebruiken de app
7 november 2018

I used this app to create my 'lookbook' page for my online retail website. Pagefly is a great app to create a page for images and videos. It took me some time to get used to the app but Pagefly's team is always available to help. Highly recommend this app for building a great page.

IRIS & THORN
Verenigde Staten
Meer dan een jaar gebruiken de app
6 december 2022

muito top eu adorei o app recomendo muitooooooooooooooooooo ele, me ajuda dmss e vou recomendar a meus amigos

KINDOWN
Brazilië
18 dagen gebruiken de app
PageFly heeft geantwoord 6 december 2022

Muito obrigado pela sua generosa avaliação! <3

Continuaremos trabalhando duro para tornar nosso suporte e aplicativo o melhor possível.

Não hesite em entrar em contato sempre que precisar de ajuda.
Estaremos sempre aqui para ajudar a você.

Atenciosamente
Tyler - Equipe de suporte do PageFly

11 april 2022

I really want to like this app, as the builder is quite flexible and intuitive. But two things have been absolutely unacceptable, and I'm in search for a replacement app: 1. There have been a number of times when things just spontaneously break or stop working - like images with links, 3rd party subscription integration (which they support, not custom), or basic formatting. Published live pages have had bugs like that pop up a handful of times, and sometimes it's a real issue since they go unnoticed until a customer discovers them. Support is happy to fix them, but even upon request I've never gotten a straight answer about why they happen in the first place. It seems every time the app is updated things across existing pages break... or just randomly. 2. This is the biggy - on more than one occasion support has responded to one of these bug inquires with a "fix" that has broken major components of our site. Most recently they fixed an image link glitch and published the page to the wrong URL, so all links to the page (our primary selling page) went to a 404 error. Whatever code they added also broke the Add to Cart functionality across our entire site, so no customers could add any products to the cart to place orders. Their devs made these changes overnight and published them live, without consulting with me or my team, and obviously without proper QA. We probably lost $1k of order revenue (a lot for our small operation) because of that misstep. I've worked in web and tech for a long time, and I can't believe they would actually publish live code without ensuring the core functionality of the site isn't affected AND without go-ahead from the customer (me). Support is responsive and quick to say sorry, but doesn't ever really address what happened, continuing to say "our devs will look into it" - which at this point is the very last thing I want. Again, the app really is very feature rich and flexible, I had originally chosen it after reviewing several others - but these types of issues have cost us a ton of frustration, time and revenue, and I just can't continue to take that risk.

HI-VIBE
Verenigde Staten
Meer dan een jaar gebruiken de app
PageFly heeft geantwoord 7 juli 2022

First of all, I want to send you a sincere apology for the bad experience with us. I spent a lot of time reading your review.

There’s nothing that keeps me up at night more than thinking about your review because I can feel your feeling at that time. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your expectation.

Thanks for taking the time to bring this to our attention. And thank you for staying with us to give us a chance to fix all issues. This really means a lot to all of us.
We will definitely improve PageFly and the support team to serve you better.

We are always here to assist you when you need us.

PageFly | Kate - Customer Success Manager

20 mei 2020

I enjoy the features and how easy it is to use. Plus, I found the customer service to be responsive and detailed!

The Candle Fusion Studio
Verenigde Staten
Meer dan een jaar gebruiken de app
PageFly heeft geantwoord 21 mei 2020

Thank you for your detailed feedback. It's really a huge encouragement and motivation.
We'll try our best to deliver the best service possible.
Have a nice day buddy!

Nathan - PageFly team

Bewerkt 23 oktober 2023

Updated our review based on recent horrible experience with PageFly's customer support. Their support reps have a weird amount of control over the platform that allows their support to make changes to the landing pages that can lead to some serious, critical issues to your theme that can lead to tons of lost revenue. We appreciate their responsive support, but they appear to be very undertrained and make very costly mistakes.

Wildlife Tree
Verenigde Staten
Meer dan een jaar gebruiken de app
PageFly heeft geantwoord 22 september 2022

Thank you so much for choosing PageFly and we are happy to hear that our Pricing Plan is beneficial to our customers.

Developing A/B testing feature is one of our top priorities, so I hope you will be the first one to try and experience it once it’s released. Any feedback is welcomed!

We keep improving our app everyday so I hope you will be patient with us. Whenever you’re struggling with optimizing the pages, kindly remember that our support team is online 24/7 to help you with any questions.

Regards,
PageFly | Kate - Customer Success Manager

12 maart 2020

So far so good! Had one minor issue and tech support were so helpful and quick at sorting it out! Thank you!

Supply Square
Australië
Meer dan een jaar gebruiken de app