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I downloaded this app and had an issue with the format of my website. I reached out to the support team and Aldwin helped within minutes and fixed everything. Thank you so much!!
Hi Farrah,
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
PageFly is the best page builder for Shopify we've tried so far. Sami, Randy and the whole customer service team have been wonderful to chat with and very helpful, and always help us get things working the way we need when issues arise.
It might not be super friendly at first but this app is very helpful. The App Support is also very responsive and helpful. Very polite and addresses the issue right away. I got no trouble resolving the page issues because they're really doing their support very well! Thumbs up to you!
PageFly customer service is fantastic! Thank you to Max & Angel for taking their time helping me, & having the patience. I recommend trying PageFly.
Thanks for taking the time to share with the community of Shopify. What you think of us is very important and every day we work to improve and deliver the best service to you.
Feel free to drop messages in the Live chat if you have any further questions
Angel
PageFly | Team
This application can achieve a lot of functions, the point is: it is really simple and easy to use, and it is powerful. I give it 5 stars
Thank you so much for your time with us, Mark. And I am so happy that you found PageFly helpful for you.
Your satisfaction is our mission so please feel free to let us know if you need any assistance.
Cookie - PageFly Team
UPDATE:
i had an issue with my app where i built my product page but then everything was gone, luckily i made a copy before i lost the work, what amaze me is the support, they kept on insisting to fix the problem, and they were so nice about it
the support is great.
Thank you so much for your generous review. In a world full of choices, we thank you for choosing and putting your faith in us. Hope to see a more glorious future ahead of us. If there is anything more for which you may require our assistance, don’t hesitate to contact us.
It is our fortune for getting you as our customer.
PageFly | Kate - Customer Success Manager
PageFly is a great App for additional customization. Easily coding and great customer support. I totally recommend it to anybody who needs to customize any pages.
Gute App und toller Support.
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Vielen Dank für Ihre freundlichen Worte, das ist für uns eine große Motivation, uns zu verbessern!“
Ich bin so froh, dass ich Sie voll und ganz zufrieden stellen kann. Es ist uns eine große Freude, Sie während Ihrer Reise mit PageFly zu unterstützen.
Seien Sie versichert, dass wir unser Bestes geben werden, um Ihnen jeden Tag ein besserer Assistent zu sein!
Einen schönen Tag noch!
Cookie – PageFly-Team
Really great customer service. All most solved all my problems. Highly recommend to anyone who want to create a page without coding.
Thank you so much for your nice feedback, it really made my day. We will do better to improve our app to make it easy for you to use and bring more powerful features.
Please don't hesitate to let us know if you need any assistance. I and our team are always here for you.
Mika - PageFly Team
The level of customer service is so good, I wonder if it's sustainable. I thought I just got lucky with the first reps that helped me, but they have all been over the top amazing. Honestly, it's the only reason I use this app.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and what we need to improve PageFly as well as the service that we provide.
With PageFly, customer satisfaction is always our number one priority and we always strive to get this.
I truly understand that while using PageFly, you could face some problems. Our app is still developed and we are creating more features so it’s inevitable to have some issues occurring. That’s the reason why our whole team is always trying to improve PageFly to make it easy to use and more friendly.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager