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自分では解決できない問題があり、サポートにお問い合わせをしましたが
対応がとても親切かつ、わかりやすかったです。
とにかくサポートが大変すばらしく
知識もあり、大変わかりやすかったです。
今後もずっと使い続けたいと思います
嬉しいお言葉ありがとうございます。 貴重なご意見をお寄せいただき、誠にありがとうございます。 私たちは、あなたのような PageFly ユーザーにとって幸運であると考えています。
さらにサポートが必要な場合は、いつでもお気軽にメッセージをお送りください。
よろしく、
Junie - PageFly チーム
First of all, I would like to thank Junie for her patience and helpfulness. She not only found solutions to all my problems but also provided recommendations for my website design. As good as the Pagefly program is, their customer service is also excellent, especially Junie ♥.
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Junie | PageFly Team
Sadly we have made a mistake and used this product to design the page on our website. Now they converted it for pages on our website and they charge you every month for keeping the pages active, which is ridiculous. I do not therefore recommend this product, use Shopify, to avoid this extortionate additional fee to your store.
I would like to send you my deepest apology for your bad experience with our app.
We are always trying to improve our app to make sure customers have great experiences but it’s clear that we did not accomplish this. At that time you gave us the review, we felt so thankful because you still gave us chances to support you via live chat.
We truly understand how important the customer experience is so everyday, we have been trying nonstop to improve our app and support team. This is a big lesson for us to improve everything to serve you better and I really wish that we will have more precious chances to assist you in the future.
Please don't hesitate to let us know if you have any questions or need our support. We always hope to have another precious chance to support and assist you in the future.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon.
PageFly | Kate - Customer Success Manager
Just started building pages with Pagefly the chat support team has truly been wonderful, patient and knowledgeable. Should be mastering this in no time
Thank you so much for taking the time to share your thoughts about PageFly. This only motivates us to improve our overall services for our valued users like you.
Once again, thank you for helping us all out
Have a great day ahead!
Randy - PageFly Team
10/10 app and 10/10 support. Legitimately could not ask for a better app. In my opinion it ticks all of the boxes.
Thank you so much for taking the time to write such an inspirational review.
I am overjoyed that you had a wonderful experience with PageFly, and I have read your feedback several times!
Thank you for your ongoing trust in us, and please let us know if you want any assistance.
Have a blessed day!
Dan - PageFly Team
great customer service!!great customer service!!great customer service!!great customer service!!great service!!
Thank you so much for your kind words, it makes us really happy to know you enjoy our app and have it in various stores. Remember we will be here 24/7 to help you with whatever you need.
Felipe | PageFly Team
Good app that helped me go further and be more creative with the design of my website.
Whenever I needed help I could count on an efficient customer support.
Great app that I totally recommend !
Hi Caroline,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
I really love this app, its solved so many of the problems i was having without it. All staff are super friendly and will go as far as making a video tutorial on the spot with anything you need help with. Another feature i love a lot is that you can pay for the pro or premium app, create the pages you need and then you can down grade to the free version once your finished and still have the pages you created without having to pay every month. Very happy customer!
Best thing is their attention by chat since they have experts who solve your problems at the moment.
Thank you so much for your kind words. We're happy that we're able to solve your problem.
Don't hesitate to reach us anytime. It’s our pleasure to assist you! :)
Alex - PageFly Team
This app is totally awesome with great customer support!
all the manuals are very easy even for the person who is not very friendly with page building.
Hi there,
Thanks for your feedback, glad that you have a good experience with us.
Please don't hesitate to contact us anytime if you need any more help.
Salem- PageFly Team