Recensies (11.632)
Verfijnen
-
Op beoordeling
Really good app, it helps you design your webpage the way you need it. The customer support is also awesome.
I had a little problem and the team solved it in one second. Very useful app, thank you!!!!!!!!!!!!!
Hi Gabriele,
Thank you so much for your generous review, it really motivates us to work hard and efficiently for every customer :) Please do not hesitate to contact us, we are 24/7 available to help you.
Touqir | PageFly Team
It's my first time using this app and I don't know a lot about css coding but the support team helped a lot.
Thanks so much for your lovely review and your support, please don't hesitate to contact us if you need any more help.
Emad - PageFly Team
This app is perfect for building really detailed pages easily. I have used the free version to build a high-spec order page without any watermarks, will 100% consider the full version as we expand!
Hi Reiss,
Thank you so much for this wonderful review. We really appreciate you being a PageFly user and helping to share the word about us. We’re here for you anytime.
Please don't hesitate to drop us a message anytime if you need any more help.
Regards,
Aldwin - PageFly Team
I had trouble with customizing the page a certain way that I wanted. The live chat is responsive and are always willing to help.
I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better.
Our Livechat is 24/24, please feel free to contact us should you have any questions.
PageFly | Kate - Customer Success Manager
The app is a good solution for improving your website layout, but still not 100% user friendly. I think they still improving it functions, but the support team is really helpful once you can manage an customization by yourself.
Ottima app. Servizio assistenza fantastico! Ho risolto un problema sul mio store in 5 minuti con l'aiuto di Saeed!
Grazie per la fantastica recensione! Lavoriamo duramente per soddisfare aspettative come le tue e siamo felici di sapere di aver centrato l'obiettivo.
Ancora una volta, grazie per le parole amorevoli che hai condiviso e grazie per essere la parte migliore di PageFly.
Non esitare a farci sapere se hai bisogno di aiuto per qualsiasi cosa in qualsiasi momento. Manca solo un messaggio!
Buona giornata e abbi cura di te!
Saeed | Squadra PageFly
I built a product page with this app. Very nice, full of templates and options to customize your pages. Very good!
WARNING! We had a major launch planned for today which included over 100 PageFly custom product pages and a new OS 2.0 Prestige theme within Shopify. Unfortunately, once we went live we found major issues with the switch to the new theme including a lot of our LIVE product pages not having the Product Details section on the Product page. Missing this key part would not allow any customers to order product. Our biggest frustration however centers around the fact the PageFly Dev Team is 12 hours ahead of us (GMT +7) and would not even be able to investigate the matter for a substantial amount of time. Because of this we have had to delay our launch and switch back to our old theme thus losing money as we have had to delay the launch and subsequently sales. We are a US based company and understand not all dev teams are US based. We also understand that for many technical issues the time difference is inconvenient but not a huge issue. However, in our situation when we just went live with a new site and PageFly’s system has caused a multitude of our products to be unsellable I would hope they would have an escalation path that would include dev team members available to help with commerce/sales affecting issues. Unfortunately, they do not. While PageFly has been a great addition for our design efforts and we would suggest PageFly to others, we would also warn others to be aware of their dev team support hours and complications that might cause their business going forward.
First of all, I would like to send our sincere apology from the bottom of our hearts to you. We are sorry for all issues you had with our app.
We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our app.
I will recheck and improve the Development team, it's a pity that the dev team does not support you in time.
But we are so grateful that we could contact you to have another chance to check your issues. We really want you to know that we will do everything we can to compensate you for your loss.
Please let us know via Livechat if you need our assistance.
PageFly | Kate - Customer Success Manager
This app is great. Very intuitive. The customer support is top-notch! I would highly recommend this app.
Thanks a lot for taking the time to share your thoughts with us!
It makes me very glad to know that you are happy with our customer support, and also that I was able to assist you properly.
As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.
I wish you all the best for your store! :)
Lucian - PageFly team