PageFly Landing Page Builder
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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評価が高かったので無料版をテスト期間として導入しましたが、導入後に基本のshpifyテーマのテンプレートの構成などが改変されてしまいました。
問題が多かった為アンインストールしましたがその後もなかなか修復できず、PageFly Page Builder独自のプログラムコードが追加されたままで状態なってる事が直らない原因だと気づくまでかなりの時間がとられました。プログラムが得意な方でなければバグの原因を見つけるのも難しいと思います。
外部アプリの導入でshopが破壊される経験を何度かしてきたがこちらのアプリも同じような問題がある事に正直残念に感じました。
現時点で使用は危険だと判断したのでアンインストールしこの評価になります。今後の改善に期待してます。
るにすけ様
この度は、PageFlyをご利用いただき、誠にありがとうございます。また、貴重なレビューとご経験をお寄せいただき、重ねて御礼申し上げます。PageFlyアプリをご利用いただくにあたり、Shopifyテーマ構造の変更や、アンインストール後の復元に大変ご苦労されたとのこと、深くお詫び申し上げます。
ご指摘いただいた問題の原因特定の難しさや、ご懸念についても、十分に理解しております。
この件に関しまして、以前ご連絡を差し上げましたが、まだご返信をいただけておりません。つきましては、再度状況を詳しくお伺いし、最大限のサポートをさせていただきたく、機会をいただければ幸いです。
この度はお客様にご不快な思いをさせてしまいましたこと、心よりお詫び申し上げます。
誠に恐縮ではございますが、お客様のご意見を真摯に受け止め、早急にご対応させていただきたく存じますので、お手数をおかけいたしますが、ご都合の良い時にメールにてご返信いただけますと幸いです。
PageFlyをご利用いただき、心より感謝申し上げます。ご連絡を心待ちにしております。
Cookie - PageFly の顧客満足度マネージャー
Deleted my images on the app builder, erased them completely. The images are in the file library inside shopify, yet somehow on pagefly they disappeared.
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly.
We feel so sorry that you had a negative experience with our app and from the bottom of our hearts, we would like to send you a sincere apology.
Thank you so much for giving us a chance to communicate with you before to understand better the situation. It's really sad that we could not improve your experience at that time, but we will keep continue to improving our app to have more powerful features to serve you better.
And I do want to emphasize that at PageFly, we put customer experience and satisfaction on top.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon. Let us know if you have any questions or need help.
PageFly | Cookie - Customer Satisfaction Manager
Disappointing that they don't offer the same functions for a development store. It's common practice to use a development store to build and test new features before deploying them to production.
Good thing is... other page builder apps do allow this.
Dear Riddy representatives,
I am Cookie - Customer Satisfaction Manager at PageFly, I hope you are doing well.
On behalf of the PageFly team, I am sorry for any inconvenience you had with us.
It makes me sad that in fact, PageFly does provide FREE 140 slots for a development store but this information was not delivered to you clearly and carefully. We also sent a detailed email to you to explain this with corresponding screenshots.
Moreover, your store Riddy Staging that you mentioned with our team is in the Shopify Plus plan, not the development store - this is the reason why you cannot see 140 slots free in that store.
Please try to install PageFly in a development store and you will see you have 140 slots free.
I sincerely apologize for your unsatisfactory experience with our app, and from the bottom of our hearts, we want to extend our sincere apologies to you.
Please help me to respond to my email at your earliest convenience as we really take your feedback seriously.
We greatly appreciate your business with PageFly, and I look forward to hearing from you soon.
Feel free to reach out if you have any questions or need assistance.
app is great, but, word of warning: when you update the meta description of a page, in the page list area of the website, the pagefly page content still shows up as the meta description on google search results. meaning its impossible to control your meta description content
I want you to know how happy we are because of your positive experience. Our priority is customer service and PageFly quality. This is a great motivation for us to improve PageFly better and better.
Our Livechat is 24/24, please feel free to contact us should you have any questions.
PageFly | Kate - Customer Success Manager
Its a pretty good app but i hate the fact they mess things up regularly. im always having to re edit something becuase they messed about with the code. fucntionality keeps changing. images go missing and my all time worst thing. you cant copy any designs youve doen to another page . they make you use "Saved sections" which is just some moronic attempt to increase they revenue. because saved sections count towards your overall page count subscription. ive been using them for a while but i cannot justify the cost for they amount of issues. i dont feel like a valued customer.
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly.
We feel so sorry that you had a negative experience with our app and from the bottom of our hearts, we would like to send you a sincere apology.
As discussed with you in the Live chat support, I am happy that our team provided an alternative solution, which aligns with your requirements. I'm happy to know that this option resonates with you. In the meantime, we will improve our app to have more powerful features to serve you better.
And I do want to emphasize that at PageFly, we put customer experience and satisfaction on top.
Your business with PageFly is greatly appreciated and I will be looking forward to hearing back from you soon. Let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
Updated our review based on recent horrible experience with PageFly's customer support. Their support reps have a weird amount of control over the platform that allows their support to make changes to the landing pages that can lead to some serious, critical issues to your theme that can lead to tons of lost revenue. We appreciate their responsive support, but they appear to be very undertrained and make very costly mistakes.
Thank you so much for choosing PageFly and we are happy to hear that our Pricing Plan is beneficial to our customers.
Developing A/B testing feature is one of our top priorities, so I hope you will be the first one to try and experience it once it’s released. Any feedback is welcomed!
We keep improving our app everyday so I hope you will be patient with us. Whenever you’re struggling with optimizing the pages, kindly remember that our support team is online 24/7 to help you with any questions.
Regards,
PageFly | Kate - Customer Success Manager
Easy to use and great to set up templates. Problem is that the templates keep changing on the page, css styling issues randomly change. Templates for particular pages or blogs just changes with no reason as to why it happens. Support is given when the issue happens, but we honestly have no idea how long the issues were there for, and can't afford to have these random bugs and glitches all over the website.
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly.
We feel so sorry that you had issues with our app and from the bottom of our hearts, we would like to send you a sincere apology. This is our fault that the app caused the issue for you and I totally understand how frustrating your experience is.
All your feedback is recorded for our Development team because we tested many times but we cannot see the issue so we will need more time to check and fix to find out the best solution. We will definitely improve PageFly to make it better and more friendly for you.
We really appreciate it if you can stay with us so that we can assist to fix the issue for you.
Thank you and we are always here for you.
PageFly | Kate - Customer Success Manager
This app used to be a nice app...but after their updates, the app was broken, even cannot handle basic formatting issues e.g. font size adjustments. Content was missing randomly in our pages. Every time when we reach their CS, they only make excuses and claimed that the issue is resolved but every time it's not resolved. It took us already a week but nothing was resolved. It's difficult for us to move to other apps as we built quite a lot of pages on this app. However, if you are reading this review and hasn't consider which app to go to, stay away from this app. :-(
- Update after a couple of months: Still the issue is there!! You cannot style plain text properly. Their team always say it is our team's fault by copy and pasting text from other site, but indeed we typed in everything on our own or copied text from Notepad, which is ridiculous...
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.
All issues you mentioned in your review, me and our whole team were checking and we also contacted you about all issues.
Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues of our app.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
I rate this app with a 2 and that level is SOLELY due to the customer support, especially Angel in the middle of the night. But as far the app goes, usability and ease of use......it's a 1 at best unfortunately. Completely designed for developers and VERY technically minded people. And the videos that are made to explain things are done by someone that is technically and programmatically minded as well. Clearly the person who makes them does not make them for novices/intermediate level users. So for those of us with some technical knowledge and that have used WooCommerce and Wordpress for years, Big Commerce, Shopify and Magento for ecommerce as well - this thing is a massive headache to use. We only have been using it for the blog because what comes with Shopify is more basic than we need. But with the difficulties that we're having and the massive time suck it is to complete even one page or one high end post, I'm not sure that the ROI is close to being there. In addition, one of the features that is of most interest which is the integration to pull your products into your pages/posts is limited as supposedly the interface with Shopify only allows a few products to feed into Pagefly at a time. That means you then have to go find your product, get the link, remove the url and copy/paste the product into Pagefly and hope it might find it then.....WOW. Adding products into your posts at strategic locations should be intuitive and take no time at all......not here! Many of the features to do that aren't working and whether it's the app or the fact products/collections aren't interfacing from Shopify completely, idk - Combine that with the difficulty and non-intuitive carousel setup for products to post and be showcased at the end of a blog post a la Amazon and it's taking 2-3x as long to create a quality post as you'd ever spend in Wordpress. We are looking hard for other options to use than this and hopefully will find something that works well for us. I wouldn't ever recommend this product and wish that I had noted the naysayers more than I did BEFORE we got into this. Again, lovely support team and Angel is A REAL angel, but the app is not.
Thank you so much for taking the time to leave us a review on the App Store. I spent a lot of time reading your feedback and also thought about it many times.
Customer satisfaction is always prioritized on top and our whole team is always trying to achieve this. We truly understand that PageFly is not easy to use for many customers, this’s the reason why we have been trying to improve PageFly better and better to make it easy to use. Because PageFly provides so many functions as well as featured to build high-converting stores, therefore, the UI can be a bit technical. We are improving UI and design to be more friendly.
As you mentioned in your review, our video tutorials are also a little technical, we will take your feedback to our heart and improve video content to be more friendly.
Regarding your other recommendations, we will discuss them with our Developers so they can check your requests.
Once again, thank you so much for your detailed feedback and recommendations to PageFly and our service. We would like to keep you connected with us and assist you whenever you need. Please let us know if you have any further questions.
PageFly | Kate - Customer Success Manager
Not a bad app but pricing is average at best. Once you downgrade from a premium plan in order to avoid monthly recurring charges all premium features disappear immediately.