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UPGRADES NEEDED
- Limited Syncing with Shopify Images
Be prepared to re-upload existing images stored on your Shopify library that you intend to use in Pagefly. So this absolutely double stuffs your Shopify media library with duplicates and longtail file names. What a mess for future search and use. Really surprised at this and it's put me off this app bigtime.
- No Shadows on Text
You can edit text in every way, except you can't add shadows ... what!
- No Customized Icons
You can't upload your own customized icons to Pagefly library. You have to upload them as full images but this limits you badly on use as you don't get the benefits of icons anywhere in the layouts.
THE GOOD STUFF
Customer support has been impressive. Quick and plentiful.
Tutorials are also pretty good and the app itself offers a huge range of customization.
Pagefly seems to be customer focused and seeking constant improvement. Will test this against other apps.
Will rate again in future. For now - 7/10.
Pagefly is great if you want to customise your site easily! It is very straightforward and easy to use. I just wish it was a tiny bit more flexible and intuitive but overall great.
When I had an issue with the site playing up on the mobile breakpoint, Aldwin in particular helped me within 15 minutes!
Highly recommend Pagefly if you are a designer looking to customise your site without a developer.
They were quick to response, thank you
好用
Great service, really nice but slow in relying
excellent response time, polite and hard working!
Shami did an excellent and quick job in showing me how to solve my problem.
Building websites is a professional job, but Pagefly’s online chat is so helpful to get you started, and to bail you out when you get stuck! Anyone can look like a pro in no time!
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
Pagefly is an amazing tool to enhance the look and feel of any website...Indeed, just like most other tech related things, there is a learning curve to using this well..it can be quite challenging in the start (and hence the 4 stars), but gets better as you get the hang of it. The live support though is amazing..to help you at a moment's notice. I was assisted by a person named Jess and she was amazing help.
I would suggest Pagefly to implement/integrate live web calls (like skype/zoom/teams) to compliment the live support that you provide to aid in quicker information flow between client and support for faster resolution. The sharing of screenshots, etc takes too long and is cumbersome to resolve every issue, especially if there are several queries or the client is not that savvy. This would really set you apart from your competitors. (I should actually be credited for this amazing business idea :D :D). Looking forward to amazing results with Pagefly. Cheers.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager
Super helpful and friendly customer service staff. They will guide you and try their best to help you solve your problem. The app is easy to use. But for the first time user you may get confuse a bit but later on you will adapt to it fast.
Hi there, so glad to see that you are having a good time with PageFly team!
Thank you for your detailed feedback, it helps us a lot in improving ourselves. Rest assured that all of your feedback is noted for the whole team to learn. We hope to serve you better every day to meet our dear customer’s expectations.
Please know that you are always welcome here! Our support team is here with you 24/7 whenever you need.
Have a nice day, and stay safe!
PageFly | Kate - Customer Success Manager