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PageFly is very easy to use and offers an excellent user experience.
As a side note the customer support: Lin is outstanding and very experienced!
Thanks for sharing your review with us and this made our day!
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. It’s a great motivation for us to improve ourselves!
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Lin | PageFly Team
We use this app to build brand pages, landing pages and currently, a new homepage. It is pretty straightforward and if we have a hiccup, their support is very impressive with a super quick response time and knowledgeable team. It's surprising how easy it is to use for an app that does so much.
I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.
Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!
I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!
Regards,
PageFly | Kate - Customer Success Manager
Very good customer service. I was answered very fast and was able to resolve my issue as well. Strongly recommend .
Thanks for the awesome review, Isaline! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
Regards,
Aldwin - PageFly Team
Support team is very helpful, though sometimes you have to wait next business day for the dev team to be online. But they fix our issues right away. User interface could have been more user friendly but with basic knowledge on web development it is manageable. Overall, great landing page builder and very friendly support team. They have free pages which allows you to use and test their service first which works best for start ups and brands starting very small.
We were thrilled to read your 4-star review for PageFly. We are so glad that you found PageFly was your choice.
With PageFly, we always put the customer first so customer satisfaction is what we always chase.
We are trying to improve PageFly better and more friendly for customers every day. Along with our Support Team which is available 24/7, we also have video tutorials and Help Center to support you so you can have a better experience when using PageFly.
Let me know if you have any questions.
PageFly | Kate - Customer Success Manager
PageFly is perfect for a front end developer trying to take Shopify to the next level. I would compare it to Visual Composer on Wordpress. The support team are exceptional too. We've had to do some custom coding and the pagefly team have assisted us with that.
Best in class! Slight learning curve to begin, but they have plenty of videos and documentation to get you going. Support through chat is superb. If you're lucky you'll get Touqir! The best!
Hi Scott,
Thank you so much that you have left us this fabulous feedback on Shopify App Store. We are available 24/7 to help you, so please do not hesitate to contact us whenever you need our help.
Touqir | PageFly Team
This app has been fantastic for my shopify page. I had developers initially build my page and then I have easily been able to navigate my own way around PageFly to make changes when needed. The online customer chat assistance is so great as well. I was trying to make some changes (for someone who doesn't know very much about this stuff at all!!!) and got stuck and lost a page so Alex came to my rescue. She was great following up my issue and sending me instructional videos and solutions to the problem to get it fixed. Amazing thanks again Alex.
Hi there,
Thank you so much for your kind words. We're happy that we're able to solve your problems.
Don't hesitate to reach us anytime. It’s our pleasure to assist you! :)
Alex - PageFly Team
Their customer service team is great! Someone names Junie assisted me with all my questions and because the chat is live, the responses are SUPER QUICK wherever in the world you are in.
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
We really appreciate it that much!
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Junie | PageFly Team
Easy to use. Instant 24/7 support. Any issue I've had was able to be fixed by support within 10-20 minutes. They won't simply direct you to an article, but fix the issue personally and describe how they did it.
Thank you so much for sharing your experience with us on the Shopify App Store. We really appreciate your patience which lead to a resolution of your concern. Please let us know what we can do for you in the future.
Randy | PageFly Team