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I'm using this app to create a temporary landing page on my Shopify site. I was having trouble with formatting, and the support team was wonderful. I am so appreciative of Cookie, Angel and the entire team who helped me...they truly went the extra mile. They followed up to make sure my issues were resolved. And they were so patient with me as they worked to get my PageFly page up and running just the way I needed it. Thank you!!
Dear Elan,
On behalf of the PageFly Team, thank you so much for your detailed feedback.
We are so grateful to have your feedback because thanks to your feedback, we can know how we are doing and what we need to improve.
We have been trying every day to improve PageFly and develop more useful features. And along with this, our support team is always here when you need us.
I wish you the best of luck!
Cookie - PageFly Team
I had a huge issue on my page and it was unsolvable to me, i spoke with Sami and this guy deserve a medal, he take time and check many issues to get my work back like it was,things he had done like a boss !!
Sami, or not if it's a nickname, if you recognize yourself, you're dope!
I'm giving 3 stars because sometimes support is good and sometimes it's really terrible. I think, sometimes they know how to help and other times they don't know how to fix some of the glitches in PageFly. If they ask me one more time to try a different browser (we have multiple staff in multiple countries who are all experiencing the same glitch) I think I might lose my mind :)
I find PageFly good and it has created a good website design for us but it is clunky and can be troublesome. I think maybe it's the best option out there but Shopify... really? This is what you leave us with - all these clunky apps.
Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback. If there's anything else we can do to help, please let us know!
Emad - PageFly Team
The customer service is excellent, responds instantly and is very friendly, she takes time to understand my problem, you should give Cookie a raise.
Thank you Mark for your amazing review! I am truly happy to be able to assist you with the issue. Your satisfaction is our mission.
If you have any questions or concerns, please do not hesitate to let us know. Have a great day!
Cookie - PageFly Team
Have to say, customer service has been pretty top notch. Unlike a lot of other apps that won't help you with basic issues because it "requires coding," these folks are generous with their time and expertise. Very pleased so far. Thanks!
The customer service is always very quick and helpful - major highlight of the app. Special shoutout to Randy who just solved a full width issue we've been having for a while. At times the app itself is not as intuitive as I'd like it to be, but overall its doing what we need to.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.
I and our whole team are checking the conversations to check all issues you had and we will try our best to make sure these issues won’t happen again.
Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues with our app.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
Very interesting and easy friendly page builder you can tailor specific collection and product pages
My developer used this app for many pages on my site.
When I had an issue (and developer was unavailable).. they were quick to help me resolve it!
excellent helpers and amazing customer service! amazing app! i love it its totally worth it! works perfectly
Thank you so much for the wonderful feedback that you gave us.
We really appreciate you being our valued user and for helping to share the words about us. We’re here for you anytime you need us.
Have an amazing day ahead!
Kyo - PageFly Team
I recommend Pagefly to anyone with a store their support
team is so amazing and patient. They took the time that was needed to first understand the point I was trying to convey and gave me great advice and the stuff I needed to make my website work properly. Special thanks to Randy a very kind, sweet, and well-mannered patient young man. Thank you very much
Thank you so much for sharing your experience with us on the Shopify App Store.
We really appreciate your patience which leads to a resolution of your concern. Please let us know what we can do for you in the future.
I wish you a great day!
Randy - PageFly Team