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Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
Very important app, necessary for a good store. Service center, very fast and competent. Lucy from the service center in this case.
Thank you for your feedback. I am so glad that we could help you through your issues when using our app. Really appreciate your time with PageFly.
If you have any other inquiries, please do not hesitate to let us know.
Warm Regards,
Lucy - PageFly Team
Had a great experience with Junie as she helped me successfully fix my page to be working how I wanted it to.
Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.
Our support team is online 24/7 and feel free to let us know if you need any assistance.
Junie | PageFly Team
Amazing app as well the customer Service & Development team is doing more than good <3 More than happy with your service
Thank you so much for your lovely words. We always aim to bring great experiences to customers.
Please don't hesitate to contact us if you need any more help. We are always willing to assist you.
Orange - PageFly Team
This app gives you a lot of freedom to do what you want and the support is also there for you. Would really recommand this to make secondary pages. Only make sure its optimized for speed, especially the pictures.
Hi, thank you for writing these words to us, they motivate us to continue growing and learning in order to provide you with a better service.
Angel, PageFly Team
Support time is really helpfull . But the response time should be lesser .pagefly is doing a great job by helping us build our own website
muy buen soporte. Te ayudan en lo que necesites. La app esta llena de funciones y te puede venir muy bien para diseñar tu web si no tienes mucha idea de programación
Hola,
Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Significa mucho cuando nuestros clientes comparten sus experiencias. ¡Me alegro de que hayamos podido cumplir con sus expectativas!
Si hay algo más que podamos hacer para ayudar, háganoslo saber. Estamos disponibles 24/7
Emad - Equipo PageFly
Does the job! Plus like the fact that they have a free plan as well.
Support has been really helpful.
Service client très réactif et agréable ! Dès que j'ai besoin de quelque chose, je pose la question et on me répond dans la journée, ça change d'autres applications ! Merci.
Merci d'avoir pris le temps de nous faire part de vos réflexions et de vos commentaires.
Nous vous remercions pour vos commentaires honnêtes et nous sommes heureux que vous pensiez que nous sommes sur la bonne voie !
S'il y a d'autres services que nous pouvons vous fournir ou des questions auxquelles nous pouvons répondre, veuillez nous contacter.
Lin | L'équipe PageFly
Great Tool for all types of users. Very responsive. Good support from developers