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Tried the rest, settled with the best - PageFly really ticks the boxes - their support is responsive, app works a treat - what's not to like? 1st class.
Easy to use and great to set up templates. Problem is that the templates keep changing on the page, css styling issues randomly change. Templates for particular pages or blogs just changes with no reason as to why it happens. Support is given when the issue happens, but we honestly have no idea how long the issues were there for, and can't afford to have these random bugs and glitches all over the website.
On behalf of the PageFly team, I would like to thank you for such detailed feedback on your experience with PageFly.
We feel so sorry that you had issues with our app and from the bottom of our hearts, we would like to send you a sincere apology. This is our fault that the app caused the issue for you and I totally understand how frustrating your experience is.
All your feedback is recorded for our Development team because we tested many times but we cannot see the issue so we will need more time to check and fix to find out the best solution. We will definitely improve PageFly to make it better and more friendly for you.
We really appreciate it if you can stay with us so that we can assist to fix the issue for you.
Thank you and we are always here for you.
PageFly | Kate - Customer Success Manager
The Pagefly plugin has excellent options to cater for all your design needs and has exceptional customer services and always willing to help with any request.
Thank you for the kind words and feedback. On behalf of PageFly Team, I want to Thank you again for being so patient with your issues. We are so happy that we were able help you.
Please don't hesitate to contact us if you need any more help.
Touqir - PageFly Team
I used this app to create an about us page and it has been great! The support staff are exceptional and are able to figure out any queries that I have. A big thank you to Shagar for fixing my issues!
Thank you so much for your awesome review, I'm happy to be able to solve your issues & made your store up.
Please, reach us anytime for any queries or concerns.
Shagar - PageFly Team
Brilliant Builder!!! Once you master it you can build any store you envision and brilliant customer service too! Better than all the competition, and I’ve tried them all...
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with PageFly. All of us are really happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
We are trying our best to assist you.
Let us know if you have any questions or concerns.
PageFly | Kate - Customer Success Manager
So far so good. Very useful design elements. It did take a little trial and error to get used to the functionality, but is fairly user friendly.
Thank you very much for taking the time to share your thoughts with us! It makes me really glad to know that you're happy with our support, and it was truly a pleasure to assist you.
As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.
All the best!
Junie | PageFly Team
I use this app to build my website. It is so user friendly with great templates. The customer support is excellent too!
Thank you so much for your motivating words, Heather. We are grateful for you sharing your experience with us. We count ourselves lucky for PageFly users like you.
Regards,
Aldwin - PageFly Team
Support team is amazing, extremely helpful and quick. The 10$ plan is extremely worth it, it allows you to almost edit every aspect and little detail of your site. Would highly recommend for any shopify users, definitely a must have. :) Don't waste your time editing pages with shopify when you can use this~
I've had a great experience. When you experience a sound, the support team resolves it immediately..
Amazing customer service I have always been thoroughly helped with all issues I've encountered! Would like the user experience to be improved.
Thank you so much for such a detailed review to PageFly. We are so glad that our support team could help you to solve all issues.
Regarding the issue that you mentioned in the review, thank you so much for your recommendation, we are trying our best to improve PageFly better and better to improve user experience and reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager