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I've had a great experience. When you experience a sound, the support team resolves it immediately..
Amazing customer service I have always been thoroughly helped with all issues I've encountered! Would like the user experience to be improved.
Thank you so much for such a detailed review to PageFly. We are so glad that our support team could help you to solve all issues.
Regarding the issue that you mentioned in the review, thank you so much for your recommendation, we are trying our best to improve PageFly better and better to improve user experience and reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
Excellent customer service and great app! Does everything I need it to do Thank you very much for this app!
We work hard every day to give you the best service, for us it is very important that you can create the most beautiful pages in the simplest way, every time we read that we are doing it well we encourage ourselves to continue working thank you for your words :D
Please let us know if you need help.
Angel - PageFly Team
This app is excellent! I needed the ability to customize my product pages and PageFly has given me the ability to design pages the meet specific needs of my products. It's easy to organize and tailor content. The user interface is very intuitive and you can make pages in minutes.
The app integration is a little limited. I had to switch from apps that met my needs and had to forgo some functionality. I chose the Loox and Wiser apps. The integration was seamless.
I've had a wonderful experience with the PageFly support team who responded quickly and resolved my issues. The entire experience was very friendly and welcoming.
I'm giving 3 stars because sometimes support is good and sometimes it's really terrible. I think, sometimes they know how to help and other times they don't know how to fix some of the glitches in PageFly. If they ask me one more time to try a different browser (we have multiple staff in multiple countries who are all experiencing the same glitch) I think I might lose my mind :)
I find PageFly good and it has created a good website design for us but it is clunky and can be troublesome. I think maybe it's the best option out there but Shopify... really? This is what you leave us with - all these clunky apps.
Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback. If there's anything else we can do to help, please let us know!
Emad - PageFly Team
The customer service is always very quick and helpful - major highlight of the app. Special shoutout to Randy who just solved a full width issue we've been having for a while. At times the app itself is not as intuitive as I'd like it to be, but overall its doing what we need to.
We do appreciate your feedback on the App Store. Your feedback helps us to know how we are doing and see the issues of our app to improve it better and better.
With PageFly, customer satisfaction is always our number one priority and we always try to make this.
I and our whole team are checking the conversations to check all issues you had and we will try our best to make sure these issues won’t happen again.
Once again, we are so sorry for making you unsatisfied with our app, we will try our best to make PageFly better and fix all issues with our app.
Your recommendations and suggestions are always welcome and appreciated.
Please let us know if you have any questions or recommendations for us.
PageFly | Kate - Customer Success Manager
Great builder, all is guided to perform the right way. I created a product page easy and fast. Like the designer flies :)
Thank you so much for your lovely words!
We will keep working hard every day to make our support and app better for you.
If you have any more questions or need further assistance, feel free to reach out. We're always here to help!
Kind regards,
Kate | PageFly Customer Success Manager
Perfect! Makes everything much easier and more effective
I used this app because my brooklyn theme on shopify i couldnt add some things. Amad HELPED ME SO MUCH WITH EVERYTHING. I AM SO GRATEFUL FOR HIM + I LOVE THIS APP. THANK YOU AMAD
This review made my day, thank you for the kind words and feedback. We're glad to hear you're enjoying PageFly!
Emad - PageFly Support Team
I experienced several bugs in my product pages, which were raised by my Customers - f.e. "Add to Cart" button stop working. The customer service has been always very good and I got very good support. I wish that the app would be more stable, the bugs are happening two often on my published pages, but still 4 stars because the customer service tries to give a very good support and fast response.