Arvostelut (47)

Kokonaisarvio
2,2
Lukumäärä luokitustasoa kohden
  • 47 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 6 % arvioista on 3 tähteä
  • 6 % arvioista on 2 tähteä
  • 40 % arvioista on 1 tähteä
14. marraskuu 2024

It does nothing for my store. I canceling before the free trail is up.

Luxury DIY Body Spa
Yhdysvallat
6 päivää sovelluksen käyttöä
11. syyskuu 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their customer service if they want to be taken seriously in the Shopify market.

Unless you are willing to troubleshoot every issue yourself, I suggest looking for alternatives with more responsive customer support.

Sicilus Srl
Italia
10 kuukautta sovelluksen käyttöä
Dash Labs SIA vastasi 10. lokakuu 2024

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?

3. syyskuu 2024

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is unacceptable. I demand immediate action to optimize my store and compensation for the damage done to my business due to their inaction. Do not trust this app if you value your business!"

PRINT EXPLORE
Kreikka
29 päivää sovelluksen käyttöä
Dash Labs SIA vastasi 10. lokakuu 2024

Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com

17. elokuu 2024

I never write a review, usually only if I´m disappointed.
This time it is different.
I´m super happy. The app works perfectly for me. from page speed 37 to 95 (I have screenshots to prove it).
For me it´s a investment and 20 bucks is not cheap, but I rather pay more for something that really works.
The only part I dont use is the picture compressor.

Last Thing I really appreciate: no begging for reviews, no upsells. Just the app.

Perfect.

Inky und Stretchy
Saksa
4 päivää sovelluksen käyttöä
17. huhtikuu 2024

I am surprised to read bad reviews. They are doing pretty good job making a speed of my store in a good range and I have got support very quickly.
Thank you !

USA Apteka
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Muokattu 24. toukokuu 2024

The app has been incredibly helpful for me. Marc was really supportive, and I highly recommend this app to everyone. Every single penny spent is worth it.

Moehair USA Inc.
Yhdysvallat
5 kuukautta sovelluksen käyttöä
Dash Labs SIA vastasi 13. heinäkuu 2024

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems

Muokattu 12. elokuu 2024

Best speed optimizer app, they provide good customer service when you encounter the problem they deserve the 5 star

mangoal
Kiina
5 kuukautta sovelluksen käyttöä
Dash Labs SIA vastasi 3. elokuu 2024

Hello,
we have replied to you. Please check your E-Mails & Spam folder.

19. syyskuu 2024

It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.

Alus live - Aludaris.lt
Liettua
3 päivää sovelluksen käyttöä
1. toukokuu 2023

I recently tried out this app and found that it worked well on most themes, but unfortunately, it didn't work on some older themes on mobile version. so I reached out to the support team for help.

I received a prompt response via email and was also invited to join a Slack channel where the support team was able to provide me with the necessary assistance. They are helping me to identify and resolve the issue, which is a great relief.

Overall, I would recommend this app to anyone who needs remove unused Javascript and to improve overall speed of the website. Just be aware that it may not work on all themes. However, the support team is very responsive and helpful, so if you do encounter any issues, they will be able to assist you in resolving them.

Big Bat Box
Suomi
Noin 2 kuukautta sovelluksen käyttöä
Muokattu 11. huhtikuu 2023

UPDATE:
They replied and advised me to uninstall the application.

After about 15/20 days they contacted me to tell me that the problem was solved and actually now it works very well.

Thank you

----------

The application is great, but the support service is terrible.

I have a small problem with the app, the dashboard no longer works for me.
I wrote him 3 emails and 2 messages through Shopify, a week later still no one has replied to me.

Millstore.it
Italia
Noin 2 kuukautta sovelluksen käyttöä