Arvostelut (79)

Kokonaisarvio
3,7
Lukumäärä luokitustasoa kohden
  • 68 % arvioista on 5 tähteä
  • 1 % arvioista on 4 tähteä
  • 3 % arvioista on 3 tähteä
  • 4 % arvioista on 2 tähteä
  • 24 % arvioista on 1 tähteä
15. helmikuu 2025

Worst customer service I have ever experienced. I have been reaching out trying to get help with numerous things since I started using the app and I have never received a response.

Sandy Bums Boutique
Yhdysvallat
Vuosi sovelluksen käyttöä
16. tammikuu 2025

I think no one is working on this. I was interested in purchasing the paid plan, but for 4 business days I received 0 support.

Haruhi Beauty
Yhdysvallat
6 päivää sovelluksen käyttöä
1. marraskuu 2024

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

bundeswehr-ausrüstung
Saksa
6 kuukautta sovelluksen käyttöä
7. lokakuu 2024

This is a total rip-off! They billed my account with an excessive amount.

streetmodestore.com

Don't argue with them about this, otherwise they will cleverly bill you.

STREETMODE ™
Saksa
Vuosi sovelluksen käyttöä
19. marraskuu 2024

Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.

Photo Memory Bracelet LLC
Yhdysvallat
Päivä sovelluksen käyttöä
Dash Labs SIA vastasi 20. marraskuu 2024

I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.

11. syyskuu 2024

I have attempted to contact support repeatedly via both chat and email for several days, with no response. This level of disregard for customers is unacceptable, especially for an app that handles crucial aspects of an online store.

While the app may have potential, the complete lack of support makes it unreliable for professional use. I would advise developers to drastically improve their ...

Sicilus Srl
Italia
10 kuukautta sovelluksen käyttöä
Dash Labs SIA vastasi 10. lokakuu 2024

Thanks for your review. We have responded to each of your request but it looks like you're not getting our replies. Can you please double check ?

13. elokuu 2024

This developer doesn't respond to questions on slack or email. I need technical help and I have questions about usage fees. I've had the app for a little over a week now and my website speed hasn't improved. I will be cancelling this subscription before I'm hit with more usage fees.

VacationGrabs
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Dash Labs SIA vastasi 10. lokakuu 2024

Hello,
we have replied to you in our Live Chat. Can you please contact us again at info@flash-speed.com so I can make sure to get this sorted out?

3. syyskuu 2024

"I'm extremely frustrated with Flash Speed Optimizer. As a paid subscriber, I expected my store to be fully optimized, but there's still a 30% unoptimized score on mobile. This is a serious issue since most of my visitors come from mobile, and it's directly impacting my business negatively. Despite multiple emails and chat messages, I've received zero response. This level of neglect is ...

PRINT EXPLORE
Kreikka
29 päivää sovelluksen käyttöä
Dash Labs SIA vastasi 10. lokakuu 2024

Hello,
we have replied to your requests but it looks like you didn't get the replies.
Can you please double check and get back to us via E-Mail info@flash-speed.com

19. syyskuu 2024

It simply make all your images to fake board at the first loading, then make lazy loading to img, BUT in may cases java have failing and images not show up. page speed goes up immediately but it totally ruin the view overall. second thig: it makes 1K back links from one IP.
And support is not answering at all.

Alus live - Aludaris.lt
Liettua
3 päivää sovelluksen käyttöä
3. toukokuu 2024

Hi Guys ,
What s change in my bill

About this app
Improve Page Speed for better SEO rankings & Conversion Rates

Billing and usage charges
Billing cycle
........ USD every 30 days

Usage charges
$4,00 of $40,00 USD limit. Resets 18 May 2024.
Bill
Next charge is on 18 May 2024

STREETMODE™
Saksa
7 kuukautta sovelluksen käyttöä