レビュー (53)

総合評価
2.5
評価レベルごとの件数
  • 評価の55%は5つ星です
  • 評価の0%は4つ星です
  • 評価の6%は3つ星です
  • 評価の6%は2つ星です
  • 評価の34%は1つ星です
2024年11月1日

Altdaten im Quellcode nach löschen der App. Das führte zu verschiedenen Shop Fehler. Es wurde unteranderem kein Favicon mehr angezeigt und andere Apps wurde im Hintergrund blockiert (z.b. Klaviyo). Damit ist man praktisch gezwungen, die App dauerhaft zu nutzen, weil es sonst zu Problemen im Shop kommt.

bundeswehr-ausrüstung
ドイツ
アプリの使用期間:6ヶ月
2024年10月7日

This is a total rip-off! They billed my account with an excessive amount.

streetmodestore.com

Don't argue with them about this, otherwise they will cleverly bill you.

STREETMODE ™
ドイツ
アプリの使用期間:約1年
2024年3月13日

App seemed to be doing a great job, then about 2-4 weeks ago the page speed dropped. I've tried three times to contact support, but no one has gotten back to me.

Throne Boss Australia
オーストラリア
アプリの使用期間:7ヶ月
Dash Labs SIAが返信しました 2024年3月26日

Hi, I replied to your E-Mail 14 days ago, but we didn't get any response to it. Can you please check if you received the E-Mail and let me know?
We will definitely give our best to speed up your store.

Regards,
Marc

2024年3月25日

Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90

Anbu Clothing Brand
セルビア
アプリの使用期間:5ヶ月
Dash Labs SIAが返信しました 2024年3月26日

Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.

2023年7月19日

Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.

MaryJane Mommy
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年2月22日

Unable to reach anyone. App not working. The comparison page speed does not load at all. Tried emailing 3 times no response. Also if you have something like Pagefly, it will cause issues.

Riderbag Reflective Bike Commuter & Motorcycle Backpacks
アメリカ合衆国
アプリの使用期間:13日
Dash Labs SIAが返信しました 2024年7月13日

Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems

2023年12月3日

Aujourd'hui la vitesse Shopify est de 43 comme avant d'installer l'application tout comme sur pagespeed insights.

ORANGE AMOUR
フランス
アプリの使用期間:9日
Dash Labs SIAが返信しました 2023年12月7日

Thanks for your review. Unfortunately nobody has contacted us in order for support. Please get back to us via E-mail info@flash-speed.com and we're happy to provide support using our app

編集日:2023年12月14日

BAIT & SWITCH - There is NO FREE TRIAL!! Do NOT download this app!! They offer a "FREE" trial but in fine print there's up to $40 in usage fees. Zero clue what that was. I immediately removed app. Unsure how this ever got approved.
UPDATE: Yes you didn't charge my account because I caught your little scam of $40 usage fees for a free trial and as clearly stated above - deleted the app. Thanks for the sexist mansplaining tho.
UPDATE 2: This guy stalked me on Instagram and started DMing me. I had to block him. THEN he removed his old reply and came here and starts again. This is BEYOND unprofessional and downright creepy. It's VERY alarming you've become so unhinged over a negative review about FACTS. And yes I did use the app. I downloaded it - saw the usage fee of up to $40 when there was ZERO visible explanation and so I deleted it. The ONLY thing your non stop replies and stalking me on another platform does is prove my point - DO NOT DOWNLOAD this app!

Karen Moran Designs
アメリカ合衆国
アプリの使用期間:5分
Dash Labs SIAが返信しました 2023年12月13日

Dear Karen,
first of all, we didn't charge your store any single dollar. Thus, I don't understand why you didn't ask our support team through E-mail or Slack about the usage fees, before leaving a bad review.

There is a 7 day trial but you uninstalled our app after 5 minutes - thus your review doesn't seem to be based on experience. Please get back to us and I am happy to explain everything in detail

Update: sorry, I just tried to help. A 1 star review for not using our app after all, without contacting us to explain it just doesn't seem fair.
The 7 day trial is completely free up and there are no charges in that period except if you pass 10.000 requests. Then a $4 charge applies up to a maximum of $40 - which equals 100.000 requests