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The app has been incredibly helpful for me. Marc was really supportive, and I highly recommend this app to everyone. Every single penny spent is worth it.
Thank you for your review. Please contact our support or contact Marc in our Slack channel and we will figure out your billing problems
Terrible support, due to no support, removed the app and it left code in the site that broke features in my store. Had Shopify support involved with the issue and they responded several days later "we refunded the customer" leaving no regard to get the code removed from my website.
I am sorry for not getting back in time. As of today, your issue seems to be solved. Please let me know if we can help any further.
Best speed optimizer app, they provide good customer service when you encounter the problem they deserve the 5 star
Hello,
we have replied to you. Please check your E-Mails & Spam folder.
Very expensive and misleading, money pit. It does what they say, but at an unreasonable and unexpected price, way above $19.90 they advertise. Also, they raised their base prices without warning, when I installed, the base price was $9.90
Hi Anbu Clothing,
for old subscribers, we didn't raise the prices at all. Please write us an E-Mail and we will get this sorted.
I recently tried out this app and found that it worked well on most themes, but unfortunately, it didn't work on some older themes on mobile version. so I reached out to the support team for help.
I received a prompt response via email and was also invited to join a Slack channel where the support team was able to provide me with the necessary assistance. They are helping me to identify and resolve the issue, which is a great relief.
Overall, I would recommend this app to anyone who needs remove unused Javascript and to improve overall speed of the website. Just be aware that it may not work on all themes. However, the support team is very responsive and helpful, so if you do encounter any issues, they will be able to assist you in resolving them.
UPDATE:
They replied and advised me to uninstall the application.
After about 15/20 days they contacted me to tell me that the problem was solved and actually now it works very well.
Thank you
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The application is great, but the support service is terrible.
I have a small problem with the app, the dashboard no longer works for me.
I wrote him 3 emails and 2 messages through Shopify, a week later still no one has replied to me.
Really disappointed in the support with this app. I sent two emails to support, no reply. I joined the slack channel back on 7/11 - Marc responded & requested access to my site, which I promptly approved. Since then - no response. My site speed dropped dramatically and I started to get errors in SEMrush. Was just looking for a little guidance, and Marc seems to be overwhelmed or just MIA. Fine... but your app isn't working and I'm not going to pay for it.
This app swiftly resolved our JavaScript issue, resulting in a remarkable improvement in our website's speed and overall performance. Highly recommended!
Great app! Made my store significantly faster.
I have had the opportunity to engage with the support team over the past week, and I am pleased to acknowledge their remarkable responsiveness and their commendable efforts in enhancing my website's performance. Their prompt and effective communication has truly amazing.
Throughout our interactions, their professionalism and dedication have been consistently evident. Their expertise has translated into tangible improvements for my website, reflecting their commitment to delivering high-quality solutions.
I am genuinely appreciative of the support team's contributions to my project. Their responsive nature and exemplary professionalism make them a standout team in their field. I wholeheartedly recommend their services to anyone seeking top-notch support for their website.