PAL ‑ Gift Wrap, Gift Messages

Thank you for sharing your feedback, and we’re really sorry to hear about the trouble you experienced with image alignment.

There was a brief compatibility issue affecting some stores in early October, and we released a fix for it on October 5. It looks like your installation may have overlapped with that short window, and we sincerely apologize for the inconvenience it caused.

Since then, the issue has been fully resolved, and PAL now works smoothly across all product images and layouts.

We appreciate you taking the time to try the app, and if you ever consider giving PAL another try, we’d be more than happy to assist with setup.

— The PAL Team

Thank you so much for the wonderful 5-star review! 😊
We’re delighted to hear that you found the app easy to set up and customize, and it’s great to know our team could assist you quickly with the display issue. It’s especially rewarding to hear that your customers are enjoying the gift wrap service—improving the customer journey is exactly what we aim for!

If you ever have more ideas or need assistance in the future, we’re always here to help.

– The PAL Team