Calificación general
4,9
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
30 de abril de 2024

Very happy with this app. Works well and the chat support is always quick and they do their best to help.

Lucia the Label
Australia
3 meses usando la aplicación
6 de febrero de 2024

I just started using the app, so far so good, I think its very easy to use and set up :)
Donna was also really kind and helped me with something promptly - thanks for the support! :)

Midmood
Austria
5 meses usando la aplicación
20 de marzo de 2024

This apps seems to do it all. Allows you to customize your returns and exchange options. It also has a built in shipping/returns policy. I contacted Parcel Panel Returns & Exchange at 9:30 pm, not sure what i was expecting, but was pleasantly surprised when Dee responded. I had a question about branding and Dee was very helpful, polite and awesome to chat with all while helping me quickly. The entire interaction was less than five minutes.

Turns out, not only is this a good app to use but their customer service is great too.

Terrell's Corner
Estados Unidos
5 días usando la aplicación
26 de marzo de 2024

It's just perfect for now! I hope it continues this way. It's fast, efficient, very polite, and free! Don't keep searching; this is the right app :)

Revelmy
España
28 días usando la aplicación
5 de febrero de 2024

I just started using the app but the support is great! I think this app will help me a lot going forward!

KawaiiKanjiCo
Japón
3 meses usando la aplicación
25 de marzo de 2024

Easy set up and very fast response from support/cs chat box. Yes, it may be a bot but it's very accurate in responding to my specific question.

ChicZonePlus
Estados Unidos
Alrededor de 1 mes usando la aplicación
27 de febrero de 2024

The support is great so far. Don't have any experience with the app yet as I am just starting to use it.

Street Icon
Alemania
Alrededor de 1 mes usando la aplicación
12 de abril de 2024

Easy enough to setup without support. Have contacted once around notifications and to remove branding and was dealt with quickly. So far, so good!

Sole Mate
Reino Unido
2 días usando la aplicación
9 de febrero de 2024

Okay, 2 words to describe this app: SIMPLY AMAZING

I took time to work with the app to setup all the point before leaving my review. This app is just wonderfull, and the customers service is fast, so fast. I recommend to every e-commerce store on shopify to use the app to setup their returns. You will love it.

PERFEX Industries
Canadá
14 días usando la aplicación
6 de marzo de 2024

I commend Dee for helping me with returns, from policies, to adding branding to my store. This has been nothing but a wonderful app and customer support from Parcel Panel!

NovaNex Gadget
Filipinas
26 días usando la aplicación