Parcel Panel Returns& Exchange

Very Good support, they helped me al lot and are always open for new ideas / changes in the app. I love it!

Less then 24 hours with this app so cannot judge much about the app itself, it does appear until this point very good and for free: excellent! There are some bugs that i am working on with their help: the Service is quick, friendly (Donna) and efficient. Also they appear very open to suggestions for possible improvements.

great

This app is freaking awesome and it won't cost you a dime! To begin with, the ability to customize return reasons and even include pictures is something that shopify seriously missed out on. And if that weren't enough, they also give you the option to offer exchanges and store credit as refund option to your customers. It's like the icing on the cake! And as if that weren't enough, this app is the secret behind hassle-free returns handling, freeing us up to tackle the truly important stuff.

One of the best free apps on shopify in my opinion, the app has all features I needed and the support is fast and valuable.

Amazing and fast response from a live agent (Jessica)

I had a word with Kath, she was very helpful and cooperative with us

not started using the app yet as just setting up, but all looks good and easy to use

I like the app so far. good job!

I have to say, this app is a total game-changer! It takes all the fuss out of returns, and it's super easy to use for customers. The interface is a breeze to navigate, and the customer support team is lightning-fast in their responses. I can't recommend it enough for anyone wanting to make returns and exchanges a whole lot smoother.