Parcel2Go , 18件のレビュー

総合評価
3.9
評価レベルごとの件数
  • 評価の39%は5つ星です
  • 評価の6%は4つ星です
  • 評価の17%は3つ星です
  • 評価の22%は2つ星です
  • 評価の17%は1つ星です
編集日:2021年10月5日

This service is a good idea, but if you have any kind of dispute or need to contact about missing or late deliveries, it is NOT good. I don't rate this service at all and will be looking for an alternative. UPDATE: I have increased this rating by one star because I have received direct assistance from Parcel2Go. They still need to improve their communication when parcels/pallets go astray, as its difficult to keep customers updated when its difficult to get an update from P2G.

FCubed Fitness
イギリス
アプリの使用期間:約3年
2023年1月19日

Great platform - imports all sales quickly and easily from Shopify for efficient service, creating shipping labels, arranging courier details, and providing tracking links with ease. Great customer service and support lines. Would recommend.

Trading Post Coffee Roasters
イギリス
アプリの使用期間:約3年
2021年9月29日

It's good to pre-load sales and address info, but it keeps asking me for the size of parcel and not allowing me to add this option, despite stating the weight and "small parcel".
This app could be really great and save a lot of time if it was fixed.

Sophie Filomena
イギリス
アプリの使用期間:2年以上
Parcel2Go.comが返信しました 2021年10月5日

Thank you for your review, Sophie. This issue has been captured and raised internally with our App developers. In the meantime, your issue can be solved by setting some rules in our rule manager. I sent an email with further instructions to assist you.

2020年11月25日

this app has helped me to send lots of parcels across the u.k very easily and quickly. it helped me to set up my first online business.

KittyGardensUK
イギリス
アプリの使用期間:約2年
Parcel2Go.comが返信しました 2021年4月9日

Good afternoon KittyGardensUK,

Thank you for taking your time to review our app, we are glad that you are finding it easy and quick to use.

If you do ever need support with anything or would like some further information please feel free to contact us directly at Apihelp@parcel2go.com.

Thank you.
Tom
Parcel2Go Customer Services

2023年1月11日

Great platform, very user friendly, helpful staff and competitive pricing!

I would recommend using for any business owner as it syncs very well with Shopify!
A*

Kiki Bear
イギリス
アプリの使用期間:約2年
編集日:2021年3月10日

Two weeks go by and still no support :-( Struggling with this - it doesn't talk back to Shopify now - so when an order is booked the customer's order isn't updated with tracking or fulfilled. As P2G isn't a courier option in Shopify that then makes it hard to update manually. It used to work (really well) - but hasn't for a few weeks. We have asked for support 3 times but had no resolution.

JohnDyerGallery
イギリス
アプリの使用期間:2年弱
Parcel2Go.comが返信しました 2021年4月9日

Good afternoon JohnDyerGallery,

I am very sorry to hear that you are having some trouble using our app, would it be possible for you to contact me directly at Apihelp@parcel2go.com?

I'd like to see if I can get this matter resolved for you, any supporting screenshots to the error would also be appreciated.

Again, I am very sorry for the inconvenience this must have caused.

Thank you.
Tom
Parcel2Go Customer Services

2023年1月12日

Very easy to use and with the Rule Manager you can set rules so certain weights of products are auto set to certain carriers - so literally you just refresh smart send on their site and it creates all the shipping labels for you from your shopify orders - print them and ship them out - easy!

White Rose Coffee Roasters
イギリス
アプリの使用期間:1年以上
2021年3月8日

I had high hopes for this. Although in some respects it saves time (I like the automated despatch notes especially), it does still feel really clunky. I seem to get endless duplicates of orders as if they just keep getting imported and that slows things down as I have to keep deleting the extra ones, ungrouping and regrouping things. It also doesn't seem to remember the settings I put in - I always use DHL Collect and no matter how often I put that as a setting, it still defaults to DHL Drop Off. So - not bad, but definitely lots of room for improvement.

Chow Bella Ltd
イギリス
アプリの使用期間:1年以上
Parcel2Go.comが返信しました 2021年4月9日

Good afternoon Chow Bella,

I am very sorry to hear that you are having some trouble using our app, we would like to fix this on your behalf. Would it be possible for you to send us some example screenshots of the errors you are getting and the email address to your Parcel2Go account to Apihelp@parcel2go.com?

Thank you for your feedback and we appreciate the time taken to leave this, I am hopeful we can find a quick solution for you.

Thank you
Tom
Parcel2Go customer Services

2021年9月19日

This is a ok and workable free solution. Is not as intuitive as other apps but speeds up the process so I guess its got it's place among other apps in this store. Saying this - it definitely needs improvements and more thought.

Wilsons Pet Food
イギリス
アプリの使用期間:約1年
2023年1月15日

Fabulous app - Been using this App for a while and it does everything i need to run my business! Imports orders automatically adds tracking information, saves me so much time!

laughingfoxproducts
イギリス
アプリの使用期間:約1年