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We've been using Parcelify to help us with our shipping rates since we started using Shopify back in 2015. It's easy to set up special rates. Though I do wish I could set one up that overrides another when it's called for but so far that's not a setting.
2015! Thank you so much for your loyalty and your kind words. It means a lot to us.
Many merchants like yourself have asked for ways to have shipping rates override one another, often wanting to select the more expensive or least expensive option. We've got it on our roadmap for later this year, keep an eye on your inbox!
The support is excellent for this App, Alex really helped to resolve my issue, very knowledgable and friendly! Thanks Alex!
Alex is a helpful customer support agent, so 5 stars to him! As far as the app goes, though....2/5 stars
Thank you for taking the time to review our application and for your kind words about Alex! I see you're on our legacy application, and I'd agree that app needed a lot of love. I'd like to reach out to you to talk about the latest version of the application as well as what we have coming this year!
I only review apps after i've been using them for a while as I beleive it gives a more accurate picture and I've been using this app for a number of years now and have only good things to say. Yes it can be a little complex to understand how to create rules but once you get your head around the logic its not to difficult & its a very powerful app. Most recently we have set this up to charge different shipping rates to our customers in New Zealand who live in Rural delivery areas via a postcode rule. We emailed Parcelify to find out if what we wanted to acheive was possible with a formula and they came back to us quickly with a simple formula to create a rule that works perfectly. In summary the app is reliable, powerful, affordable and the support is top notch. AAA+++ for Parcelify.
Great customer support, full range of features to fully customize shipping logic. Thank you, Alex and team!
I'm working at the weekend. So is one of the founders of Parcelify. He responded to my email to support about UK postcodes. he quickly understood my specific needs and quickly wrote a bespoke piece of regex to meet them. This is exemplary customer service.
This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.
I love this app! I installed it to help me set up advanced shipping. The customer service is superb! They guided me in setting everything up and were quick to reply to my emails. I highly recommend this app!
Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.
This is the exact app that i've been desperately searching for over the course of the last month! The ability to set different rates for different products, of different weights, in different countries and have full control over what conditions these rates will be viewed under is amazing! Very user friendly and great integration. Highly recommend this app.