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Awesome app and awesome company with great support. We have this app on three stores and have always been pleased with the app performance and supports ability to answer all of our questions!
Simple to use and EXCEPTIONAL CUSTOMER SERVICE. The team is always fast to respond and very helpful to solve problems.
Good & easy app, as well as good and quick support! Exactly the solution we were looking for. Thanks for your app!
This app has been great for us. It's easy to use, is very straightforward in customizing shipping fees, and has a lot of flexibility. The customer support is strong, as well. A team member often responds to me within a few hours to answer questions, but the app is so self explanatory that I rarely need it.
Great app and great support. One of my products is bulky and heavy. In Australia, it can be very expensive to ship this product to remote areas. I wanted to implement a rule where shipping was free to all of NSW, Victoria and South East Queensland, as well as Metro Adelaide and Perth. I wanted to have a flat rate surcharge everywhere else. We managed to set this up using a small list of post codes using the "starts with" and "doesn't start with" rules. We also managed to continue offering free shipping across Australia so long as the bulky product is not included in the cart. I needed a lot of help with this and the support team was very quick to respond and very helpful.
Amazing app & works perfectly. The support is amazing & they go beyond & above to help! I would highly recommend this app.
We use Parcelify to help us create multiple shipping prices for different charges within the UK that are difficult to account for within the standard Shopify shipping rates (Scottish Highlands/ Isle of Wight etc). It has also been really helpful in setting up carriage discounts based on spend and helping us to charge a delivery surcharge on some of our larger items that we get charged an extra surcharge from our couriers. The initial set up was a little tricky (because of what we were trying to do with a number of exclusions) but the help team are always on hand with helpful explanations of why what we wanted to do hadn't quite worked and point us in the right direction
I had a tight deadline for completion on my Shopify store and Parcelify saved me! They were so responsive and provided very easy to follow directions on how to accommodate my requirements for shipping set up. I was beginning to feel hopeless. Highly recommend!
We've been using Parcelify to help us with our shipping rates since we started using Shopify back in 2015. It's easy to set up special rates. Though I do wish I could set one up that overrides another when it's called for but so far that's not a setting.
2015! Thank you so much for your loyalty and your kind words. It means a lot to us.
Many merchants like yourself have asked for ways to have shipping rates override one another, often wanting to select the more expensive or least expensive option. We've got it on our roadmap for later this year, keep an eye on your inbox!
The support is excellent for this App, Alex really helped to resolve my issue, very knowledgable and friendly! Thanks Alex!