レビュー (310)
絞り込む
-
評価順
Alex is a helpful customer support agent, so 5 stars to him! As far as the app goes, though....2/5 stars
Thank you for taking the time to review our application and for your kind words about Alex! I see you're on our legacy application, and I'd agree that app needed a lot of love. I'd like to reach out to you to talk about the latest version of the application as well as what we have coming this year!
I only review apps after i've been using them for a while as I beleive it gives a more accurate picture and I've been using this app for a number of years now and have only good things to say. Yes it can be a little complex to understand how to create rules but once you get your head around the logic its not to difficult & its a very powerful app. Most recently we have set this up to charge different shipping rates to our customers in New Zealand who live in Rural delivery areas via a postcode rule. We emailed Parcelify to find out if what we wanted to acheive was possible with a formula and they came back to us quickly with a simple formula to create a rule that works perfectly. In summary the app is reliable, powerful, affordable and the support is top notch. AAA+++ for Parcelify.
Great customer support, full range of features to fully customize shipping logic. Thank you, Alex and team!
Easy to configure, and reliable.
I'm working at the weekend. So is one of the founders of Parcelify. He responded to my email to support about UK postcodes. he quickly understood my specific needs and quickly wrote a bespoke piece of regex to meet them. This is exemplary customer service.
This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.
I love this app! I installed it to help me set up advanced shipping. The customer service is superb! They guided me in setting everything up and were quick to reply to my emails. I highly recommend this app!
Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.
Whilst I'm sure that most businesses on shopify believe they have complicated shipping scenarios to tackle believe me when I say that these guys have the answer. Parcelify works very well at helping you display the rates that you want displayed to your customers. In my case I needed to charge customers differently (based on the packaging required) even though the weight and address might be identical. Shopify's original shipping settings didnt allow me to do that and customers were selecting the wrong shipping method routinely. Thats a thing of the past with Parcelify. The customer service was fantastic (big shout out to Alex and Aaron too) -everything explained clearly and in simple terms to help you go away achieve what you need with the app. The 1 month free trial is great as it allows you time to get everything set up and tested in time. Keep up the good work guys!
Good App. Great Support. It is the solution in the absence of a good native feeder in Shopify. With Parcelify I manage to adequately determine the values by city, region or even other parameters. I recommend it.