Parcel Panel Order Tracking

Parcel Panel Order Tracking

Arvostelut (4 617)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 97 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
26. joulukuu 2022

I have been using Parcel Panel App for some time now, and I am very pleased with the features and performance of the App. It has a neat design and is user friendly. However, the major distinguishing factor that sets this App above all is the support. The developers and staff are always available, keen to help with the product and driven to resolve any issues. I have communicated with Lexie, Elly and Mig at different times and found them to be prompt, generous with their time and motivated to help merchants. Big shout-out to the trio for their good work. I have had a great experience with Parcel Panel so far and highly recommend it to fellow merchants.

Kawaiimi
Australia
21 päivää sovelluksen käyttöä
Channelwill vastasi 28. joulukuu 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

10. tammikuu 2021

Not good for big stores. Prices too high. And take care...there is no customer service. They didn´t answer by chat and by email. Not recomended

DepiLife™
Chile
Melkein 2 vuotta sovelluksen käyttöä
Channelwill vastasi 15. tammikuu 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Our support team sent you several emails about your feedback, you can search this email address to check it: parcelpanel@uppercommerce.com

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

5. elokuu 2019

No support, no answer to emails since few days. Your app is not working as I want Please contact me a soon as possible. thank you

MYCULOTTE
Australia
Melkein 2 vuotta sovelluksen käyttöä
Channelwill vastasi 5. elokuu 2019

Sorry for the late reply, you can check the email to tell me more details so I can understand this issue better. Thank you.

22. kesäkuu 2023

Jessca was great! I installed this product on 2 more sites of mine and she gave me an additional 30 quotas for each site. I've been running this app on 2 of my other sites as well and it's a great app.

TENSHI™
Kanada
20 päivää sovelluksen käyttöä
Channelwill vastasi 28. kesäkuu 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

4. syyskuu 2023

Excellent customer service!

Groovesport
Yhdysvallat
20 päivää sovelluksen käyttöä
9. toukokuu 2024

passt alles

Modavor
Saksa
31 minuuttia sovelluksen käyttöä
14. elokuu 2022

ho contattato l'assistenza sono stati rapidi mi hanno aiutato e dato ottimi consegli adesso va tutto bene

ADW SHOP
Italia
20 päivää sovelluksen käyttöä
Channelwill vastasi 14. elokuu 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

26. syyskuu 2023

perfect, great service, customer support and simple for use ................................

TABX PRO
Ranska
20 päivää sovelluksen käyttöä
18. heinäkuu 2023

Parabéns, realmente fui atendido prontamente com a minha dúvida.
Muito eficiente!!!!! Me ajudou bastante.

BichosVip
Brasilia
19 päivää sovelluksen käyttöä
Channelwill vastasi 24. heinäkuu 2023

That's wonderful to hear! We're glad we could assist you in a timely and efficient manner. Thank you for sharing your positive experience with us!

14. heinäkuu 2023

Very Helpful app, the customer representative really with my problems and i would recommend this app for beginners to advance users

Baresoul
Arabiemiirikunnat
19 päivää sovelluksen käyttöä
Channelwill vastasi 24. heinäkuu 2023

We are glad to hear that you found the app helpful and that the customer representative was able to assist you with your problems. Thank you for recommending the app to other users, and please let us know if you have any further questions or issues in the future.