Parcel Panel Order Tracking
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The app looks great and is a huge improvement over the one I was using before. Easy to set-up and very fast response from Lara with customer service. Highly recommend!
Hello there!
Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Lara | ParcelPanel
I love that you don't have to pay until your surpass 20 orders per month, works great for me while I'm starting out building my store. The Parcel Panel app support team have been absolutely amazing in helping me to adjust the app to completely match my stores branding (thanks Lexie ). I couldn't recommend it enough. There was no set-up at all and the instructions on how to direct customers to your store's own tracking page in Shopify's order email templates were super easy to follow. I'm dropshipping so I love that it can hide all the Chinese associated words and terms with shipping that you don't want to provide to your customers and you can have it auto-generalise it or even customise yourself. I'm excited to test the app out properly once I start getting orders. Thanks UpperCommerce team !
Super cool app, everything is customizable. The support team is professional and quick to respond. Thank you for your cooperation
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
To all the German-speaking people out there, ParcelPanel is simply a top solution for german pages too and really uncomplicated! Try it out yourself, you will be surprised at the many settings you can make. :)
Not good for big stores. Prices too high. And take care...there is no customer service. They didn´t answer by chat and by email. Not recomended
UPDATE:
Hi team,
Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.
Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.
Our support team sent you several emails about your feedback, you can search this email address to check it: parcelpanel@uppercommerce.com
Sincerely wondering what can we do to make your experience to a 5-star one?
Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.
If you have any question or concern, please feel free to let us know, we are always glad to help you.
Thirdly, 2020 has gone, Chinese New Year is coming.
On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.
Stay Safe
Best Regards
ParcelPanel Support Team
No support, no answer to emails since few days. Your app is not working as I want Please contact me a soon as possible. thank you
Sorry for the late reply, you can check the email to tell me more details so I can understand this issue better. Thank you.
otimo servizio, super gentile e rapido. Son contento dell'applicazione che ho scaricato. Unica cosa da migliorare magari è la qualità a livello grafico.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Haven’t used it much but the customer service was great. Will continue to use and learn it for the futy
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lara | Parcel Panel
4 stars due to price. Can't manually change what each part of the tracking says (think you have to pay for that). Other than that, looks professional.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lexie | Parcel Panel
The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)