Parcel Panel Order Tracking

Parcel Panel Order Tracking

Recensioni (4.617)

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
29 novembre 2022

Great app! This saves my customer support team from having to answer a call or chat on order tracking at least 50 times per month. Great value and great support as well. Mig was a big help!

Avtec Surgical
Stati Uniti
Circa 18 ore di utilizzo dell’app
Channelwill ha risposto 30 novembre 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

27 settembre 2021

Extremely useful app to 1) allow us to easily track our customers' orders and follow up with them in a timely manner; 2) more efficiently and effectively keep customers in the know about their order status. In addition, their customer service is great. They helped us update the courier tracking which wasn't syncing properly as soon as i asked them for help. Recommended!

Minimal Desk Setups
Australia
Circa 18 ore di utilizzo dell’app
9 luglio 2023

fast customer support

Commonlands.com
Stati Uniti
Circa 16 ore di utilizzo dell’app
Channelwill ha risposto 14 luglio 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

21 aprile 2022

Thank you very much for everything. l'm great full for all support. this is excellent app and service is the best. l recommended this app because l think it resolve all your issues.

Shoppingevestore.com
Stati Uniti
19 giorni di utilizzo dell’app
Channelwill ha risposto 23 aprile 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

12 agosto 2020

This app charge like a premium amount but they don't offer accurate tracking of partially fulfilled order we are taken there 399$ plan but it is not worth for us if you fulfilled your order partially then other order will not show when the customer track order through their app, we paid 399$ to them and we got lots of complaints and negative reviews too which is effected our brand value as well so we would suggest go and try some other apps their plan is like a premium amount you won't get good features. If you care about your brand value and you have a stable business.

My Dream Store
India
20 giorni di utilizzo dell’app
Channelwill ha risposto 12 agosto 2020

Hi, thanks for your feedback.

We are so surprised to what you said, our support team responded promptly and professionally to your question about tracking orders with multiple fulfillments. When an order contains several fulfillments like fulfillment 1 and fulfillment 2, order F1 and F2 will be correspondingly displayed on your Tracking Page, so that when your customers track this order, they can click F1 and F2 to check different item's status.

Actually, after your installation, ParcelPanel synced almost 40000 orders for you in total and it worked very well, your customers tracked their orders almost 30,000 times through ParcelPanel Tracking Service.
Yesterday, you insisted on asking us for a refund. We hope you to provide some screenshots of ParcelPanel's poor work, but did not receive any relevant response.

Look forward to your reply

1 ottobre 2021

Apenas estoy comenzando a usar la app, parece que tiene mucho potencial y el equipo de servicio al cliente esta listo para ayudar siempre, me gusta que tiene muchas paqueterias que uso aqui en Mexico :)

BUENPIE
Messico
Circa 15 ore di utilizzo dell’app
13 febbraio 2023

The application is very good, It support a very large number of couriers, and I am happy that I came across this application, because no other application supported the courier I use. I recommend this application.

MDA TRUCK
Norvegia
Circa 15 ore di utilizzo dell’app
Channelwill ha risposto 14 febbraio 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

12 agosto 2022

Great functionality and superb customer service! Mig helped me to customize the tracking button. Definitely worth adding this app to your store!

Customly Gifts
Stati Uniti
Circa 14 ore di utilizzo dell’app
Channelwill ha risposto 14 agosto 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

3 marzo 2020

love it! thank you for giving us starter free we can give focus to our customers especially start up business.

Njezan Skin Care
Filippine
18 giorni di utilizzo dell’app
17 novembre 2023

Très réactif, à l'écoute, simple d'utilisation, des tarifs plus de correct. Aucun problème pour le moment, je recommande.

Doderlase
Francia
16 giorni di utilizzo dell’app