Recensies (3.531)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
21 mei 2020

This app is really straight forward as compared to other Tracking Page. After the initial installation, I had some issues loading my carrier's updates and contacted them. They managed to solved my issues within 1 day turnaround.

Please give it a try!

Lovera Collections
Singapore
2 dagen gebruiken de app
20 februari 2021

Really the best customer service I have received with any app, had some issues with couriers not displaying correctly. It was attended to in 10mins, sorted out my issues - Plus they did some custom work to match my theme. For Free! Add this app guys and girls! It's a must for any serious store owner.

Audio Source
Zuid-Afrika
1 dag gebruiken de app
Bewerkt 2 januari 2021

The app is good but not for big stores. I am using it but I have to find a better solution. When you start to have many orders, the price is increasing too much for the service. Others reviews saying "cheap" are not doing business obviously, maybe fake comments.

Le Stylistic
Frankrijk
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 15 januari 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

7 april 2023

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

TidyTrend
Nederland
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 8 april 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2 oktober 2022

L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !

Andsca
Frankrijk
Ongeveer 2 maanden gebruiken de app
Channelwill heeft geantwoord 3 oktober 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

18 mei 2023

Outstanding customer service is what I experienced from Mig. Mig went above and beyond to assist me. From the start, Mig was professional, patient, and exceptionally knowledgeable.

TheBiolockpro
Canada
1 dag gebruiken de app
Channelwill heeft geantwoord 20 mei 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

21 juni 2023

aplikasi ini sangat mudah digunakan dan respon dari CS sangat cepat sangat saya rekomendasikan pakai app ini untuk mempermudah konsumen anda lacak orderannya.

Jaya Usaha Sentosa
Indonesië
1 dag gebruiken de app
Channelwill heeft geantwoord 28 juni 2023

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

19 april 2022

The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems

Flashark
China
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 19 april 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

10 januari 2023

Je voulais Retirer "Powered by ParcelPanel" et la personne a été très réactifs je lui donne cinq étoiles.

Miroir-infinity
Frankrijk
1 dag gebruiken de app
Channelwill heeft geantwoord 11 januari 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

26 november 2022

Ótimo aplicativo, muitas funções de muita qualidade e feito para todas as loja com toda certeza vai ajudar muito a todos

LOJA-STORE-TECH
Brazilië
Ongeveer een maand gebruiken de app
Channelwill heeft geantwoord 28 november 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel