Avaliações (73)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 7% das classificações são de 1 estrelas
4 de fevereiro de 2023

I didn't use this app, I made it inactive, but it took money every month, and when I wrote to the support why it takes money, they didn't answer anything to explain

Buy in Sweden
Suécia
12 months usando a aplicação
Questão respondida por Pulsev 6 de fevereiro de 2023

I checked over and we did answer you 3 times and once even from our employee's personal gmail address. Im not sure why you are not receiving emails.
Please write our support to some other email address and request a refund.
Yes, Shopify app will continue charging you until you deinstall it from your store. Disabling will just hide it from your store frontend.

30 de novembro de 2022

Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.

GEGE
Letónia
14 days usando a aplicação
Questão respondida por Pulsev 30 de novembro de 2022

Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.

28 de agosto de 2023

Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.

Ceļotājs
Letónia
13 days usando a aplicação
Questão respondida por Pulsev 29 de agosto de 2023

Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment.
The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.

30 de março de 2023

Great support from Erik and the team. They always reply asap and fix the little issues right away. App costs in my opinion are very suitable. You get a reliable, convenient, fast way to process your orders. Plus you get ready to go Parcel Locker integration that fits into Shopify perfectly. Highly recommended!

Nailary.com
Letónia
13 days usando a aplicação
Questão respondida por Pulsev 30 de maio de 2023

Thank you for your kind words. We do our best to find ways how to make parcel locker location selecting convenient with Shopify checkout restrictions.

24 de fevereiro de 2023

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

NEOFABRIK klímaszerelés Kecskemét
Hungria
12 days usando a aplicação
22 de agosto de 2023

I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :)

Capabilities to pay access a variety of courier services and automate exchange is a great plus.

Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)

MomsBeYou
Lituânia
8 days usando a aplicação
Questão respondida por Pulsev 29 de agosto de 2023

Thank you for the kind words. We are always happy to help :)

4 de setembro de 2023

Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.

SPACETRASH design
Hungria
6 days usando a aplicação
Questão respondida por Pulsev 2 de novembro de 2023

We are happy to have you :)

24 de outubro de 2023

A customer support team you can rely on!

MOTOVEIKALS 21
Letónia
2 days usando a aplicação
Questão respondida por Pulsev 2 de novembro de 2023

Thank you for the kind words

21 de dezembro de 2022

Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!

Rustika Landid
Estónia
2 days usando a aplicação
Questão respondida por Pulsev 21 de dezembro de 2022

Always ready to help :)

9 de março de 2023

Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.

INFUZE.HU
Hungria
About 23 hours usando a aplicação
Questão respondida por Pulsev 9 de março de 2023

Always happy to help and thank you for using our free app and shipping methods setup service.