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I've been using Passport for over a year and am satisfied with the functions of the app and the overall service. Customer support is easily accessible when necessary, and communication is smooth.
Since using Passport, we're getting better shipping rates than ever before, which really helps us as a start-up company looking to manage operational costs. The onboarding process was quick and easy. Plus, a great customer service team. They really are a pleasure to work with!
I love how seamless this app is and the amazing customer support we get working with this company. They are very responsive and actually get on calls with you which seems almost impossible with other apps we have. Passport has helped with our rates, shipping transparency, and overall site conversion. I definitely recommend.
We are a small business co-founded by a celebrity so we get some interest and recognition abroad - While we're still working on expanding, Passport makes it MUCH easier to do it seamlessly with our 3PL (the integration was easy too!). The sales and support team at Passport have been lovely and they allow us to focus on the customer experience, and not get hampered down in logistics issues and costs. They're so great, I forget we ship internationally sometimes (in a good way!).
Very happy with Passport, first used them when we used a fulfillment centre and kept bugging them until the launched a small business option when we move fulfillment in house. We were so happy when they did. They hepled set everything up and are very responsive if we have a problem. It has made international fulfillment so much easier and takes the worry out of charging the customer the wrong price.
So far I've been really happy with this service. Shipping to Europe had become almost impossible and this is a great solution!! The set up and customer service have been great so far.
Thanks for providing this solution to a big pain point!!
This app is amazing for my business. We wanted to go live with international at launch but didn't have a clue where to start and this Passport app makes going live international completely frictionless! It is easy to setup and even easier to use. Kudos to you Passport!
Passport App has made my international shipping experience much better and easier. 100% recommended!
So far, so good. Passport was very easy to install and set up (just two steps). We're just getting going with international shipping, but Passport is instrumental in allowing us to do so easily and seamlessley.
Using Passport has taken the hassle out of international shipping. They calculate all the duties and neither we nor our customers have to worry about orders being stuck in customs. Orders arrive in a timely fashion and rates are competitive. Recommend!