PayWhirl Subscriptions

PayWhirl Subscriptions

レビュー (252)

総合評価
4.8
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年12月9日

After 2 years working with them. the subscription options will stop working on your product after a while, you have to remove it and add it again. i already lost 13 subscribers since working with paywhirl. Customer service is the most chilled and certainly not the fastest. I would not recommend

gelbox
イギリス
アプリの使用期間:2年以上
PayWhirl Inc.が返信しました 2024年12月10日

Thank you for your feedback, and we’re sorry to hear about the difficulties you’ve experienced. We understand how frustrating it can be to have your subscription options ...

編集日:2023年8月9日

Terrible experience that negatively impacted our cash flow.

First I'll address their response:

1. I signed up for a paid plan, which they say is supposed to come with better support so if it's even worse than this, my lord they need a lot of work.

2. They said their app won't work with Shopify but clearly their reps don't know this because no one told me that or we wouldn't be here, just more ...

Josh Kirby Art Official
アメリカ合衆国
アプリの使用期間:2年以上
PayWhirl Inc.が返信しました 2023年8月9日

Hi,

We're truly sorry for the difficulties you've faced with our app, and we value your feedback.

We want to clarify that our Shopify app doesn't officially support layaway- ...

2020年11月30日

App seemed to work but can't communicate with Amazon FBA so it's useless for us. Not happy with the customer service - it took them almost two hours to reply to my inquriy and then he explained that they don't support "pickup orders", when I asked why they're changing the message about shipping methods for subscriptions when sending it to amazon. From there, it took him another 20 minutes to my ...

Natural Farm Shop
アメリカ合衆国
アプリの使用期間:1年以上
PayWhirl Inc.が返信しました 2020年11月30日

Thanks for your feedback on our new app, I'm sorry we weren't able to meet your expectations. The app is free and in a beta/launch phase until early 2021 while we work to ...

2022年9月7日

This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!

Junipers
イギリス
アプリの使用期間:1年以上
PayWhirl Inc.が返信しました 2022年9月7日

We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. ...

2023年12月25日

Horrible. I uninstalled the app before renewal still they charged me amount , no point of contact . I want my money back

Whispering Brews
カナダ
アプリの使用期間:4ヶ月
PayWhirl Inc.が返信しました 2023年12月27日

Hi,

Sorry to hear you are having issues. We are showing that you are on the free plan and there shouldn't have been any charges from us. If you are showing a charge from ...

2023年10月6日

This app can cost your company time and money. Are experienced web development team installed the app as instructed by the videos. And nothing works! So we deleted the app and contacted customer service and never heard back. We have documented everything.

PINK Jasmine Organics
アメリカ合衆国
アプリの使用期間:約15時間
PayWhirl Inc.が返信しました 2023年10月11日

Firstly, I'd like to sincerely apologize for the inconveniences and challenges you faced while trying to integrate PayWhirl with your Shopify store. We deeply regret that ...

2021年2月6日

When it says Free Plan Available, there should be a free plan available. Not this: Thank you for installing PayWhirl! You can use all the features for free for 14 more days. After that, you can continue running test subscriptions for as long as you need, but in order to process live payments you’ll need to purchase a plan

Mountain Metalcraft
アメリカ合衆国
アプリの使用期間:14分
PayWhirl Inc.が返信しました 2023年8月17日

Thank you for taking the time to leave a review and share your feedback with us. We sincerely apologize for any confusion our previous plan structure may have caused – we ...

2020年12月6日

Not at all FREE. I uninstalled immediately. Merchants, beware. They take 3% on top of Shopify's 2.6% + 30. Ridiculous to label this as FREE when it is SO not. Shameful.

MakersFolly®
アメリカ合衆国
アプリの使用期間:2分
PayWhirl Inc.が返信しました 2020年12月6日

Hey there, actually the app is COMPLETELY FREE until early 2021 and there are no transaction fees during our launch phase. After we release pricing options, there will be a ...