Cahoot Fulfillment

Cant say enough great things about this platform. Very easy to navigate and use. Not once did we have a problem with inventory or shipping items out using this platform. Great flexibility for scaling up or down your business. Distribution is excellent and is covered throughout the country. Highly recommend for a business that wants hands off inventory control and shipping.

I filled out Cahoot’s contact form and promptly received a response from Garima. After discussing the basics of my business and the 3PL solutions I was looking for, she set up a call with Manish of Cahoot’s Solutions team. Manish understood the fulfillment challenges I was grappling with and empathized with the frustrations of dealing with inconsistent and sometimes lacking seller support. It felt like I was having a conversation with an old friend who gets what I was going through. Manish answered my questions and made some recommendations then created a customized fulfillment solution to get me on the right track. While the onboarding process was relatively simple and easy, implementation had its own set of unique challenges. This is where the Cahoot team shone the brightest. For every issue that came up, Jeremy and Rob were there to promptly resolve it, ensuring that we went live on schedule without glitches or bugs. The amazing Cahoot software is an easy-to-navigate command center that provides full visibility of orders, inventory, and products in a clean, uncluttered interface. To date, the Cahoot fulfillment team continues to work with me on finetuning and optimizing the process. The Cahoot support is prompt and personal, not monolithic and apathetic as some large companies tend to be. Cahoot is not only a great 3PL provider but also a strategic partner that goes above and beyond for its clients. They are a 5-star team of people who make it their business to care about yours.

Cahoot has been very responsive and helped us begin to scale in the first year of our business. Good people. Patient. Always willing to jump on a call and figure things out. We are not yet doing high volume, but they recognized the vision and trajectory of our brand and we expect to rely on them much more in the years to come!

We have been using Cahoot for our fulfilment for a few months now, and I must say the experience has been truly amazing. Our orders ship the same day, inventory is tracked and managed efficiently, and shipping information is updated correctly. It is saving us a lot of time and resources which would otherwise have gone into setting up our own operations.

We onboarded with Cahoot 4 months ago (at the beginning of Q4) with the single goal of reducing our 3PL costs. We have been happy to see considerable savings on SPD costs instantly. What I was not expecting was the excellent level of service from the Cahoot team. They took care to analyze our business in detail before we onboarded so they were certain they could fulfill their promise of service and cost.

The onboarding process was extremely easy. The Cahoot team did all the heavy lifting and the Cahoot platform is simple and easy to use. Working with Cahoot provides us with the flexibility to store product near our customers. The team continue to work with us to ensure we distribute our inventory to the right locations across the US to reduce our SPD label costs.

Rather than buying an app or a service, it feels like we have begun a great partnership with the Cahoot team who have a genuine interest in helping our business to succeed.