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they say its free u will start using it and after 2000 view they will stop it and say you must subscribe dont know why they just state om shopify it cost something support also tells you its free time wasting
Thank you for your feedback. Our app is free to use, and many customers, including yourself, have utilized it without any initial payment. The app clearly states the 2000-view limit each time you enter, which is visible on every screen.
We aim to provide a transparent and valuable service, and we apologize if our subscription model caused any confusion. Our support team is always here to help clarify any questions.
I appreciate your understanding.
This app sucks like the rest of the disruptive pop up ads. Not enough shows provided, no matter how you set the timer. No clicks no matter how well you designed it. I think it's horrible actually. The company actually has the nerve to ask for a good review after these LAME RESULTS
Dear Jeff,
Thank you for your candid review of our Pop-ups app. We’re genuinely sorry to hear that your experience hasn’t been as successful as we both would have hoped.
We want to acknowledge your issues, particularly with the URL setup and pop-up frequency. Your feedback is invaluable, and we may have had some miscommunication. We appreciate your patience and the time you took to work with us through these challenges.
Our support conversations show that we’ve made every effort to assist and troubleshoot the problems you encountered. We’re committed to continuous improvement, and your experience has highlighted areas where we can improve. Rest assured, we take your feedback seriously to enhance our app and support process.
Your satisfaction is our top priority. We’re here to help you make the most out of our app, and we’d love another chance to get this right. Please reach out if there’s anything more we can do to assist or if you have further suggestions.
Thank you for allowing us to serve you better.
Hard to use - missing info - bad customer support dont use
Hi Tristan,
We genuinely apologize that your experience did not meet our expectations.
We responded to your inquiries regarding mobile image visibility and the required email field, and we'd be happy to assist you further to ensure everything is clear and working as expected.
Please give us another chance—we'd love to help make things right!
If you need further assistance, we'll be happy to personally set up the pop-up you require according to your request.
Not good ....vvgfggggggggggggggggfgggg.offffffffgggggg................. not working well ..........................
I'm sorry to hear you're experiencing issues with our app. Having reviewed your account, we verified that your announcement bar is live and logging both views and clicks. Everything appears to be functioning correctly, which leaves us a bit puzzled as to the exact issue you're facing.
We also tried reaching out to you via email and direct chat to better understand your concern, but unfortunately, we haven't received a response yet.
Can we arrange a time that suits you to discuss this? Please feel free to respond to our attempts at contact or write us directly - we're eager to help.
Thank you for your understanding and patience.
The AdPerfect Support Team.
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Hi Álvaro,
I'm genuinely sorry for your trouble with our app and our delayed response. The short delay was due to a rush of new customers, and we appreciate your patience.
Your satisfaction is our priority, and we appreciate your patience.
Best regards,
AdPerfect Support