SharpSpring Ads , 15 recensies

Algemene beoordeling
Cijfers per recensieniveau
  • 60% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 7% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 33% recensies zijn 1 sterren
26 mei 2021

DO NOT use Sharpspring. Signup requires you to pay $1 to "activate" your account, then they land you on a page that says check your email for your "Invitation email" to finish set up. The email NEVER comes. You have to submit a support ticket. Finally got the email, click on the confirm link, it brought me back to the page telling me to pay $1 to activate my account... Again. This is so f'd up how can you ever depend on them to serve up your ads when they can't even have an account setup that works. Hey Sharpspring keep my $1 and stick it up...
Verenigde Staten
Meer dan een jaar gebruiken de app
24 februari 2020

terrible support, terrible app, no results, perfect audience interface is outdated several years, honestly should be banned from Shopify apps.
After my third attempt to publish campaigns I gave up. Fist attempt, needed to change my campaigns settings, not possible with perfect audience interface, I had to ask for a refund to start over again. Second attemp, the same, needed to change ads, no luck with the 90's interface, received a refund to start again, the Third attempt: after 2 days of paying and setting my campaigns, no impressions, no clicks, contacted support and blamed my theme and asked to install a code fix (they never explained where) had to ask for a refund.

Milena Bouquet
Verenigde Staten
5 maanden gebruiken de app
Bewerkt 10 november 2020

I used this app to help me with retargeting ads, they said they would match my ad spend but I never saw it added. They don't respond to support requests, avoid this app. I'd give it zero stars if I could.

BayB Brand
Verenigde Staten
30 dagen gebruiken de app
Bewerkt 1 mei 2020

We gave it a try, the app didn't work. The support team can’t figure out why and how to fix it. Don't waste your time on this app. We had high hopes, but after few emails the support team just stopped responding and ignored us.

Fréolic London
Verenigd Koninkrijk
22 dagen gebruiken de app
31 mei 2019

0 Impressions in a week. What a joke useless devs. Free trial is also a gimmick useless. I thought i would get sales but no the app is flawed. They only collect your data

Verenigde Staten
9 dagen gebruiken de app
Perfect Audience heeft geantwoord 31 mei 2019

Hi there, Ryan here from the Perfect Audience team. I wanted to reach out and see if we can help get your free trial campaign up and running. We are sorry you are having a bad experience and want to see if we can help turn it around.

Please email or respond to the email we sent you. Thanks!