Pixc: Photo Resize
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The app claimed to have resized 199 images. Upon review, the images look the same. It did nothing. I want a refund. I paid for absolutely nothing.
I apologize for the bad experience on our app. I just coordinated this with our customer success team and I was informed that they have reached out to you and have already started to investigate your concern. Please check your email inbox or spam folder.
Nope... just NOPE... $20/month for this service and they won't let me cancel my subscription.. Scamy... Actually making me really mad I paid them
Thank you for your feedback and I'm sorry to hear about your experience with our app.
I've checked your account and see that you have already uninstalled our app (and hence also unsubscribed). It looks like you were able to resize 700 images. If you have any concerns with the images we processed, we will be reaching out to help.
Our downgrade button is in the Settings tab on our app. There might have been some technical issues when you tried to downgrade, but I just checked it and I can confirm it's working.
Apologies for any inconvenience.
Perfect! it was very fast and saved me a lot of time, if only I had this from the start would have saved so much time and effort
I appreciate you taking the time to leave this feedback. Saving merchant time is ultimately one of the reasons we built this app. Glad to hear we're able to do that for you 😊
worked well, missed a few a photos though
Sorry for the late reply. Replying to reviews is a new Shopify feature.
I'm sorry to hear that the Photo Resize app did not quite work as expected.
However, since the time you left the review, we have made developments to the app to improve it. We would love for you to try it again.
Feel free to reach out to us at hello@pixc.com if you have any questions or if you need any help.
Pictures now look professionally done.
It was just a minute and all our product photos are the same size now, therefore they look much more professional than before.
Thank you for taking the time to leave us a review. We really appreciate it. Feel free to reach out if we can assist with anything else. 😊
muy efectivo
Thank you for leaving your review on our Photo Resize app 😊
I used this app and my photos were not the same size...wth! Said it was automatic but it is doing nothing :-(
Waste of time. It told me it squared up my images, but it didn't do anything. All of my images are still different shapes and sizes. I don't know what this app did, but it sure didn't square up any images.
I'm sorry that you had a poor experience with our app.
We have worked on continually improving and updating our app and would love you to give it another go.
As the founder, I care deeply about you as a customer and want to assist any way we can. So, please feel free to email me at hello@pixc.com.
PS. Excuse the delayed reply to this review, replying to reviews is a new feature of Shopify. We did reach out in 2017 via email.
Excellent I'm glad that I fin this app before going live!!!