
Pixc: Photo Resize
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Scammed out of $0.50.
I've had this app for several years now, and I have absolutely LOVED it - until today. I had 14 new photos to resize, and I selected them all and was charged $0.70 for those 14, as expected - except the app only resized 13, and I was left with one left over. Not thinking I'd be charged again (since I was already charged my fee of resizing 14 and only having 13 resized), I opted to try again on that last one. I was then charged $0.50 for that resize (instead of just $0.05 for the single resize) since, according to their FAQs, the minimum payment amount accepted by their payment gateway is $0.50. It might not be a big deal to most people, but these cents add up. Buyer beware.
Update: I am happy with the customer service provided after my feedback was left. I only wish that getting in touch with the service were easier and that I had to leave less-than-stellar feedback to be helped. If there's a link to contact the app's support team, I didn't find it.
Thank you for taking the time to share your feedback — and for valuing our app. We're truly sorry to hear about the issue you encountered. This isn’t the kind of experience we want for any of our users. We’ve already refunded the charge and have also reached out directly to follow up. If you have any further questions or concerns, please don’t hesitate to get in touch — we’re here to help.
It is not even working.
Refresh, Analyze etc.... nothing but the
same old scan from months ago.
Images that have already been resized
included... from months ago.
New images... no where to be found in
the "analysis"
Worked for a while... but not any longer.
Trash.
Everything was going great until it became pay-to-use and didn't even impress in the least with the final images. It seems as if white space was added. Luckily they do back up your images in order to replace the ones they create for you.
Hi there,
Apologies for missing this review and not writing to you sooner.
I wanted to reach out to see how we can best help you with your images. We can assist with resizing images by cropping them if you would like or alternatively making them portrait/landscape and not adding white space. Please feel free to email hello@pixc.com