Opinew Recenze Produktů UGC

Opinew Recenze Produktů UGC

Recenze (1 725)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 92 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
Datum úprav: 3. únor 2021

Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.

Wellness Lab Ltd
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 12. prosinec 2023

We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.

Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.

Sincerest apologies once again and thank you for your patience.

Best Regards,
The Opinew Team

11. červenec 2022

Opinew is a great review app, we love that it provides a Q+A section as well. Customer Service is always extremely helpful and quick with responses.

Pink Stork
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 12. červenec 2022

Hello there,

We really appreciate you taking the time to share your experience with us! It's awesome to hear that you found our product useful and we hope it will have a positive impact on your business.

Thank you very much for your continued support of Opinew. We're happy to hear you're having a fantastic time with us.

Have a lovely day!
Customer Success Team | Opinew

1. září 2021

We've been using this app for a year or so. We really like it. Both the questions feature as well as the review have helped our product pages.

Culinesco, LLC
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 6. prosinec 2023

We're thrilled to hear that you've had such a positive experience using Opinew for the past year! It's wonderful that both the questions feature and the review function have been valuable additions to your product pages. Thank you for taking the time to leave us a 5-star rating and for sharing your feedback – it truly helps us to maintain high standards and ensure our users are satisfied with our app.

Your ongoing support is greatly appreciated, and we look forward to continuing to work with you.

Best Regards,
The Opinew Team

25. únor 2022

Highly recommended! First, the customer service is outstanding.
This app is something I recommend to Shopify new users.

Dr. Piercing Aftercare
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 5. prosinec 2023

We're thrilled to hear your recommendation and how much you appreciate our customer service, thank you! Our aim is to make the Opinew experience as smooth and beneficial as possible for all our users, especially those new to Shopify. We're also continuously working on enhancing our app and service. Your encouraging review contributes to our motivation. Don't hesitate to get in touch if there's more we can do for you.

Best Wishes,
The Opinew Team

11. květen 2020

Made importing Amazon reviews super easy! Had an issue installing the app and got super quick help from support. Would highly recommend.

BlueVoy
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 8. prosinec 2023

We're thrilled to hear that you found importing Amazon reviews with our app to be such a breeze! Your recognition of our support team's quick response is also greatly appreciated. We are always here to help. Recommendations like yours truly make a difference and we're glad that we met your expectations. Thanks for choosing Opinew.

Best,
The Opinew Team

28. červenec 2021

I absolutely love this app! Makes importing reviews super simple. I have contacted the support team twice in the 1.5 years I've been using Opinew - immediate response and solution within 10 minutes. I am a small business and it's sometimes hard to get all customers to leave reviews or even to show a picture with their review. This app supports my business in that aspect.

Amberry Boutique
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 3. srpen 2021

Hi there, Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.

Feel free to drop us a message via the Live Chat button if you need any additional help.

Have a wonderful day!

Customer Success Team | Opinew

Datum úprav: 28. červenec 2021

Easy setup, easy migration to get our previously established reviews imported from our last app, good customer service. So far so good on our website

BlueBiology
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 6. prosinec 2023

Hi there,

We’re delighted to hear that you found the setup and migration process easy! It's wonderful to know that our customer service team was able to assist you along the way. We're happy to see the app working well on your website.

Your feedback reaffirms the hard work we put into ensuring a seamless experience for our users. Thanks for taking the time to share your positive impressions!

Best,
The Opinew Team

22. říjen 2020

Great apps, has all the functions I need, and support was super responsive, and very helpful in resolving issues. this is a must have app for establishing trust from buyers especially if you have loads of reviews from Amazon and ebay etc.

ALPHA MOTO
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 6. prosinec 2023

We're so glad to hear that you're finding our Opinew Product Reviews App UGC useful - with all its functions aligning with your needs. It's fantastic to know that our support team has been able to help out, as we aim to be responsive and problem-solving at all times. We totally agree, trust is critical for businesses, and the ability to gather and manage reviews from platforms like Amazon and eBay can certainly add to that.

Thank you for taking the time to leave this great review. Your feedback helps us continue to provide the high level of service and support we aim for!

Best wishes,
The Opinew Team

6. červenec 2020

Great communication & super user friendly - just installed the app and imported the reviews to my products easily ... very recommended A++

WishfulMarket
Spojené státy
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 6. prosinec 2023

We're thrilled to hear that you had a positive experience with our Opinew Product Reviews App! It’s wonderful to know our app is living up to its aim of being user-friendly and efficient. We're grateful for your recommendation and your top marks. Our team is dedicated to giving you the best user experience possible. We appreciate your feedback as it motivates us to continue improving our app for our users.

Best Wishes,
The Opinew Team

Datum úprav: 30. březen 2020

Best free review app there is. They grow along with you. They charge only after you reach a certain number of orders which are commendable. I love how fast the support is, Tomasz went out of his way to help me out at every single instance. It couldn't have been any better experience.

KoolBlend®
Indie
Doba používání aplikace: Více než 2 roky
Vývojář Opinew odpověděl 8. prosinec 2023

Thank you so much for your kind words and perfect rating! We are thrilled to hear that you're finding Opinew to be the best free review app and that you appreciate our growth model. We dedicate ourselves to support like Tomasz's so it's very gratifying to hear it has made a difference for you. Your feedback boosts our spirits and motivates us to keep taking customer experience to the next level. Thanks again, and we look forward to continuing to grow together.

Best regards,
The Opinew Team