Opinew Tuotearvostelu UGC
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
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This app is super easy to use. I was able to sort it out without any instructions. Nicely done team.
muito bom e atendimento bom
this good app
I greatly appreciate the flexibility to select which reviews to publish. Smiljan has been incredibly helpful, accommodating all of my requests with efficiency.
Hello,
We're really grateful for your kind words. It's great to hear that you're finding our review selection feature helpful and flexible to your needs. Also, we are delighted that Smiljan was able to assist you efficiently. We'll be sure to pass your compliment onto him.
Your feedback is important to us as it helps us to continually improve our services. We're here for you anytime you need us.
Thank you for taking the time to share your positive experience. We're proud to have you as part of the Opinew community.
Best,
The Opinew Team
I had a small issue and they went above and beyond to fix it. I also really like the Amazon import feature, it's the main reason I got this app, and it works very well
Great App and so are the customer support. Saro was super helpful and resolved my issues within a matter of minutes !
One of the best reviews app, it is so easy to use and the reviews displaying on my product page looks so good.
Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade".
We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.
Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies.
To clarify to other brands reading this;
This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price.
They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay)
They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded.
Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat.
I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past.
The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.
Quick and simple support. Great app, thanks to Anda for their quick assistance.
I have to thank the support staff who was so quick to fix a small problem I had during the installation. The app works very well also in the free version.