Arvostelut (622)
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Luokituksen mukaan
I really do not like the app. I find it slow and clunky, and lacks customizability, but Ken on the support team was very helpful.
Thank you for your feedback. We appreciate that you took the time to share your experience and we're glad to hear that Ken provided you with helpful support. We apologize for the issues you've faced with the app’s performance and customizability. Your insights are important to us, and we’re continuously working to improve the app. If you have any specific suggestions or concerns, please don’t hesitate to reach out to our support team again. We truly value your input.
Best regards,
The Opinew Team
Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent
Easy to use. Quick to setup and import reviews. Quick support.
I wish they had a better UI in line with LOOX. Otherwise, this is an excellent app.
We're delighted to hear that you find our Opinew Product Reviews App easy to use and that our quick support has been helpful. We appreciate your positive feedback!
However, we also note your wish for a UI more in line with LOOX. We genuinely value this observation and will certainly look into this aspect of our interface. Our goal is to provide a pleasant and efficient experience for all our users, so improvement is always on the cards.
Your feedback plays a crucial role in helping us refine our service. Thank you for taking the time to review us.
Best Regards,
The Opinew Team
The support team is very responsive and helpful, and they clearly understand customer needs and value. They assisted me quickly and professionally whenever I needed help. Opinew Product Review is a goood plugin with excellent support behind it.
If there is a problem, support is very quick to respond and very helpful.
Great customer service! A nice free trial to get started. Would love to see the smart review function on a lower priced tier as an add on.
Hi there! Thanks for taking the time to leave us a review. We're thrilled to hear that you've found our customer service great and that you're enjoying our free trial. Your feedback about including the smart review function on a lower-priced tier is much appreciated and will definitely be taken into consideration. At Opinew, we value our customers' thoughts and we believe that their feedback helps us create an even better experience.
Thanks again for sharing your thoughts.
Best regards,
The Opinew Team
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
A+++ customer support is also available - quick to respond and incredibly helpful.
It is very useful and helpful.
Hi there,
Wow, we're thrilled to hear such positive feedback! It's fantastic to know that you find our Opinew app useful and helpful.
Your comments about our customer support team really made our day! We endeavor to provide prompt and exceptional support to all our users, and we're truly glad to hear that we hit the mark for you.
Should you need any further assistance or information, please don't hesitate to get in touch. Your feedback is important in helping us continue to improve.
Best wishes,
The Opinew Team
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.
Have a wonderful day,
Opinew team
