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very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.
Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.
If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.
Best wishes,
The Opinew Team
amazing app.
We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.
Best Wishes,
Opinew Team
Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.
Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.
Best Regards,
The Opinew Team
i'm using the app and all its features.
it is very easy to use.
all the advertised functions works and the dev support is 24/7 as described.
excellent.!
We're thrilled to hear that you're making the most out of our app and its features! It's great to know that you find it easy to use and that our 24/7 developer support has been an excellent help to you. Your feedback is vital for us as we continue striving to provide the best app, service, and support to our users. Thanks a lot for your encouraging words and the 5-star rating!
Best Regards,
The Opinew Team
Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.
Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.
- The Opinew Team
I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.
Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.
Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.
Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.
Opinew
It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.
Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.
Best wishes,
- Opinew Customer Success Team
I was looking for an app enabling me to import reviews from Amazon easily and without limitations, and this app seems to be the best one for that.
It's very practical, with a beautiful display as well, and there are also great marketing tools like emails for customers.
And the customer service is great, I got some help quickly to customize some elements.
We're thrilled to hear that you've found our Opinew Product Reviews App UGC to be the best for importing reviews from Amazon with ease and no limitations! We've put a lot of effort into making our app practical and ensure it has an appealing display.
It's also heartening to know that you appreciate our additional marketing tools like emails for customers. Your satisfaction with our customer service is just the cherry on top!
Remember, we're always here to assist you with any more customizations or questions you may have. Thank you for your awesome five-star review!
Best regards,
The Opinew Team
We love this app! It is very easy to set up and offers simple but powerful benefits. We are able to import our reviews from Amazon and manage settings with no issues. Reviews are so important to help customers feel confident with their purchase. We immediately experienced an increase in our conversion rate after adding Opinew and displaying customer reviews to our visitors. We had a few questions about setting up some of the extra features and the support team was very responsive and helpful. I wish we would have discovered Opinew sooner!
We're thrilled to hear that you love our app and that setup was smooth sailing! Hearing that you've seen an immediate increase in your conversion rate after using Opinew is fantastic. We fully agree that reviews indeed inject a sense of confidence in customers. Our support team will be pleased to know that you found their assistance useful. Don't hesitate to reach out if you need any more guidance with the extra features or anything else at all. Thank you so much for this wonderful feedback — we're here and ready to support you in your success.
Best,
The Opinew Team
Such an easy app to install and explanations are clear. A great way also to reward customers for their reviews.
Hi there,
We're thrilled that you found our app easy to install and the instructions clear. At Opinew, we make customer satisfaction and convenience our priority. It's great to see you appreciate the customer rewards for reviews feature.
Your positive feedback is much appreciated. However, we noticed the rating is a tad lower than great. Just in case you may have faced any difficulties that prompted the 4-star rating, we would love to know more. We encourage you to share any issue you might have encountered, as this assists us in continuously improving our service.
Remember, your feedback plays a key role in our improvement efforts.
Best regards,
The Opinew Team