Opinew Recensioni Prodotti UGC
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (1.737)
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In base alla valutazione
Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues
Thank you for your honest feedback!
We’re happy you had a positive experience with our customer service, and we’ll work on making sure every interaction is seamless.
The Opinew team 🌟
While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.
Great tool to use.
I recommend
Many customization options.
Fast response from support.
Quick resolution.
Great!
consigliato
Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.
Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.
Best regards,
The Opinew Team
Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.
Hi,
We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.
We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.
That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.
Thank you once again for your 4-star rating and for taking the time to write a review.
Best regards,
The Opinew Team
great app and i really like the customization aspect of the application. it has helped me make a lot of money.
We appreciate your positive feedback! We're glad to hear that you're enjoying the customization of our app and that it's been beneficial to your business. Our goal is to provide valuable tools that help our users succeed. Your feedback reaffirms we're doing that. Don't hesitate to reach out if you ever need assistance with anything. Thanks again from the Opinew team.
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop
Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.
Best,
The Opinew Team