Opinew Recensioni Prodotti UGC
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (631)
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Opinew is easy to use and helped me quickly import Amazon reviews. However, the second import brought in fewer reviews than expected, so I had to use the spreadsheet method. I ran into some image format issues, but customer support was very helpful and resolved it. Overall satisfied, but I hope automatic import can be more reliable.
If there is a problem, support is very quick to respond and very helpful.
I was having trouble with this app and reached out to them and they fixed all my issues right away.
Hi,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Have a fantastic day,
Customer Success Team | Opinew
I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent
Great support - very responsive and helpful. A little heavy to load, so I wish it were faster, but it does everything it purposes to do and does it capably.
Thank you for your 4-star rating and for taking the time to give us your feedback. We're glad to hear that you found our support team responsive and helpful.
We understand your concerns about the load time, and we appreciate your patience. While we aim to provide a seamless experience, there are times when certain factors can affect the speed of loading. We assure you that we are continually working to optimize our performance.
Your feedback is valuable to us and we’ll be sure to consider these points as we work to improve. We look forward to serving you better in the future.
Best regards,
The Opinew Team
Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....
Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.
Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.
If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.
Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.
- The Opinew Team
Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).
Hi,
Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.
Have a wonderful day,
Opinew team
Happy with this app. Customers are responding well and the app has really boosted my sales. Easy to use as well. Lots of options.
Thank you for your positive feedback! We are thrilled to hear that you are happy with our app and that it has helped boost your sales. Knowing that it's user-friendly for you and offers lots of options is great news for us. It's wonderful to know that your customers are having a positive response too. We truly appreciate your 4-star rating and your kind words. We aim to create the best experience for our users and your feedback helps us in this mission. Feel free to let us know if you have any suggestions or further feedback.
Best Regards,
The Opinew Team
great app and i really like the customization aspect of the application. it has helped me make a lot of money.
We appreciate your positive feedback! We're glad to hear that you're enjoying the customization of our app and that it's been beneficial to your business. Our goal is to provide valuable tools that help our users succeed. Your feedback reaffirms we're doing that. Don't hesitate to reach out if you ever need assistance with anything. Thanks again from the Opinew team.
Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.
Hi,
We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.
We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.
That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.
Thank you once again for your 4-star rating and for taking the time to write a review.
Best regards,
The Opinew Team