Opinew 商品レビュー インポートアプリ
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (1,725)
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terrbile
hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review
Hi there,
Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.
If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.
Best wishes,
The Opinew Team
The app is great in common BUT: there is serious detail without attention: numbers (pages of review) below doesnt change color no matter what and by default they are white, so if your website runs on white background color you will not be able to see numbers of pages. But if you run around with your mouse you gonna see how arrow changes for hand which shows you that there is actually more pages. Fix it guys, otherwise it is senceless to post more than 1 page of review, nobody will see that. Thanks.
P.S. Somehow changed color but did not any actions...
Thanks for pointing this out - this is actually due to your theme having HTML styled white. So our app naturally took those styles to match your theme :D You should have gotten in touch with us via live chat! We'd change it in 5min - as a matter of fact we've already done that. Have a look. I'd appreciate if you could adjust the review, given our prompt response :)
Very cool and easy to use app. No coding skills required. I ran into an issue with reviews not showing for one of my products, but the customer service is super good and quick, and they helped me solve the issue. Great app
Hi, thank you so much for the positive feedback and the 5-star rating! We're thrilled to hear you find the Opinew Product Reviews App UGC cool and easy to use, and that our customer service was able to assist you swiftly. We apologize for the inconvenience you've experienced with one of your products. Your experience helps us to make our app and service even better. Please continue to reach out to us if you face any more issues or have further suggestions. Your input is greatly appreciated!
Best,
The Opinew Team
This app is great, easy to use and have a great support team.
Hi there,
We're so glad to hear that you're finding our app easy to use and that you've appreciated the support from our team. It's always encouraging to hear kind words like these. Your feedback keeps us motivated to continue improving our service.
Thanks for your 5-star review. We'll keep doing our best to provide you with great service.
Best,
The Opinew Team
Talk about going above and beyond! I reached out to Tomas with a simple question and he took it upon himself to help me with an issue that had me at a loss. Super friendly, responsive, and on top of it his solution will save us money!
Hi there,
Wow! We're absolutely thrilled to hear about your positive experience with us. We believe in delivering top-notch service and it's great to know Tomas met that mark with you. We'll be sure to pass your compliments onto him. It's great to hear that the solutions our team provided not only resolved your issue but also helped you save money.
We appreciate your kind words, and we’re here to help you anytime. Thanks for choosing the Opinew Product Reviews App UGC and taking the time to leave us this magnificent 5-star review. Remember, your feedback always helps us grow.
Best wishes,
The Opinew Team
Don't be fooled by 4.9 stars. The app is really horrible, I wish I could give zero star. It messed up all my reviews. The export excel file is like shit, all my reviews are all messed up. Not able to recover back... Plus, the reviews imported by this app was not able to export out, beware! Sometimes it won't be able to import reviews too. The support also very bad. Each time you have to wait at least half an hour...The support also not friendly to speak to...It is the worst app I ever encounter, not worth a cent..
Sorry you had a bad experience. However in the 2 months you used our app, you contacted us 8 times and we helped you with the setup, all sorts of small adjustments, any queries related to how the app works. You were a very demanding customer, on the cheapest plan, but still got the full 7 days a week support, with replies within 30min or quicker.
After looking at the transcripts, support was always in a professional manner - can you please send me an example to support@opinew.com where you think it was rude or inappropriate? Maybe I have missed something?
Regarding exports - all the organic reviews can be exported, imported ones cannot. You need to find another importer tool to import those. That's to prevent people from importing via Opinew and then going to a free app with all the reviews. It's just fair IMHO.
Great support! thank you for everything. Quick help and everything works fine. Easy to use, if you have problems they always will help you!
Hi there, thank you for the 5-star review! We're thrilled to hear that you've had a smooth experience with our Opinew Product Reviews App UGC and found our support team helpful. Your kind words serve as a great encouragement to our team. Remember, we're just a click away if you need any more assistance. Your feedback fuels our commitment to providing top-notch service. Once again, thanks for choosing us!
Best,
The Opinew Team
great review app, i can easily import reviews from ebay, amazon etc witch is great for a new store..
Hi there,
We're absolutely thrilled to hear that you're finding our Opinew Product Reviews App useful! We designed it with the aim to make importing reviews from various platforms like eBay, Amazon, etc., easy and seamless, and it's great that it's serving your new store well.
Your positive feedback encourages us to continue our work to improve and bring even more value to our users. If you have any further suggestions or need help with anything at all, please don't hesitate to reach out to our support team.
Once again, thank you for taking the time to share your positive experience. Your feedback is greatly appreciated in helping us to refine our service.
Best regards,
The Opinew Team
Tomasz is a professional and humor guy, he understands my requests very quickly and helped me solved the problem with fastest and easiest way, I am super satisfied with his service and Opinew App, now my product looks perfect on my shop, thank you all!
We're thrilled to hear about your positive experience with Tomasz and our Opinew app! Your satisfaction is our top priority, and we're glad that Tomasz was able to assist you efficiently and professionally. It's wonderful to know that you're happy with how your product looks on your shop now. Your support and appreciation truly make our day. Once again, thank you for the fantastic review and the 5-star rating!
Remember, we're always here to help. Do reach out if you need any more assistance in the future.
Best wishes,
The Opinew Team